Professional Library Assistant

This is an advanced position requiring an area of expertise in a field related to libraries. Professional Library Assistants deliver customer service, reader’s advisory, technical services, digital design, reference assistant, technology support and or instruction, market library services, instruct public on technology usage, will assist and deliver life and specific knowledge improvement classes, will deliver passport services and provide support for library events and engagement with other departments and the community. Staff in the delivery of customer services, passport services, technology assistance, and life improvement classes. Must be able to work nights and weekends.
 

(The duties listed below are the normal duties and responsibilities of this position.  The omission of specific statements related to the duties and responsibilities of this position does not exclude them if the work is similar, related or reasonable within the scope of the position.)

• Executes the library’s mission of superior customer service in a timely manner.
• Provides support with all administrative clerical duties.
• Provides event planning support.
• Provides unified and systematic website publishing
• Plan and coordinate the department’s monthly reports.
• Assists in grant development and seek grant opportunities, maintains program records and assist with the monitoring of the funding.
• Assist with Payroll.
• Handles confidential correspondence.
• Participate in Division Service Improvement Teams.
• Develops and supports Children’s and Adult programming.
• Provides Reference Services.
• Develops Library marketing materials.
• Attends outreach events and provides support for library marketing.
• Develop classes for all ages as necessary by division.
• Provides class instruction to groups or individuals
• Demonstrates superior customer service, integrity and commitment to innovation, efficiency and fiscally responsible activity, and models our excellence at the leadership level, serving as a role model for others.
• Develop surveys and implements their results by providing classes and programming of interest to the community.
• Support Library Events
• Attends training classes to improve knowledge and understanding of Library Services.
• Performs other related duties as required.

• Associate degree in a field that is compatible with library services; ex. ESL Instructor, computer Science, Library Science, Education, program production, Editing, Information Science, Business Administration, marketing, Business, Arts, Cataloging, Finance.
• Two or more years of experience in public library services specifically in area advertised.
• Working knowledge of Publisher, Power Point, Adobe Create and Web creation software
• Bilingual in Spanish or Haitian Creole.
• Bachelor’s in a given area of expertise such as English, Social Sciences, Business, Technology, Education, Music, Arts, Media, Communications, Graphic Design, Editing, Cartooning, etc. Preferred.

Ability to communicate clearly and effectively

Excellent Customer Service Skills

Ability to listen and inquire in a manner that leads to successful reference assistance

Knowledge of Microsoft Suite

Adept and nimble in formulating events, productions and marketing as needed

Ability to apply attention to detail

Ability to use independent judgment and discretion.

Ability to handle multiple projects simultaneously and use good judgment in prioritizing work assignments, including the ability to ensure accurate and efficient completion of assignments.

Ability to organize, prepare, process and maintain the required reports, records, documents and related information.

Ability to think outside the box, be creative and innovative.
Ability to organize, prepare, process and maintain the required reports, records, documents and related information.

Ability to write engaging articles and narratives for promotions and grant documentations.
Ability to communicate effectively, orally, electronically and in writing.

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through personal contact, the use of the telephone and/or other City-issued technology devices. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist under desks and around furniture; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 25 lbs.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Applicants who demonstrate they meet the minimum requirements may be subject to an extensive selection process and screening program, which may include, but not be limited to, evaluation of education, training and experience; oral interview(s); background investigation; reference checks; medical evaluation; controlled substance screening. Preference will be given to certain veterans, spouses of veterans, or unmarried widows/widowers of veteran. Proof of veterans' eligibility must be provided at time of application EOE M/F/D/V. Applicants with disabilities who desire special accommodation MUST notify the Human Resources Department at the time of application.    All applications must be submitted through the City of North Miami Beach's applicant portal hosted by governmentjobs.com.  Applications submitted elsewhere are not eligible for consideration.