Library Associate, Part Time

POSITION SUMMARY:

Performs clerical and circulation duties to provide outstanding customer service and accurately maintain library records.

RESPONSIBILITIES:

• Cultivate a welcoming and respectful atmosphere for staff, patrons, and visitors.
• Follow established policies and procedures of the library and seminary.
• Initiate and participate in frequent communication with supervisor.
• Oversee Information Desk staff with daily activities and special projects.
• Establish and maintain patron accounts in the integrated library system (ILS).
• Process patron research requests.
• Generate and maintain the Information Desk staff schedule.
• Make course materials available and retain a permanent record of required textbooks.
• Identify areas of needed improvement with workflows and facilities. Report them and/or make recommendations to supervisor.
• Refer patrons with unusual or complex requests to supervisor.
• Promote the library through announcements, flyers, social media, and special events.
• Publish library hours on campus and online.
• Attend library staff meetings.

TECHNICAL SKILLS:

• Proficient with Microsoft Office products.
• Adept with computers and the Internet, including social media.
• Experience with library research tools and library-specific software preferred.

QUALIFICATIONS:

• Support the missions of Concordia Seminary and Hasse Library.
• Excellent verbal and written communication skills.
• Accurately prioritize tasks and organize work area.
• Execute tasks independently and with precision.
• Collaborate with supervisor and student staff to offer outstanding customer service.
• Associate degree preferred.

POSITIONS SUPERVISED:

Information Desk student staff (in partnership with Public Services Librarian)