Under the direction of the Adult Services Manager, the Adult Services Library Assistant is responsible for providing access to the library’s materials and services in a friendly manner by performing a variety of reference, circulation, programming, and clerical functions.
Essential Duties:
- Assist with collection development and maintenance.
- Ensure all library patrons receive excellent, equitable, and efficient customer service.
- Ensure patron record confidentiality.
- Maintain an attractive, neat, clean, and welcoming Adult Services area.
- Organize and maintain all departmental supplies and equipment by demonstrating neatness, accuracy, thoroughness, and general effectiveness.
- Plan, conduct, and evaluate adult and family programs.
- Provide information to patrons in person and by phone using print and non-print resources.
- Recommend, communicate, and enforce all library policies and procedures.
- Work all public services desks as needed.
- Other duties as assigned.
Expected Hours of Work:
Must work an average of 20.0 hours a week. On-site attendance and some evenings and weekends are required.
Required work schedule: (non-negotiable)
Week 1:
Sunday 2:00 pm - 6:00 pm
Monday 4:00 pm - 8:00 pm
Tuesday 4:00 pm - 8:00 pm
Wednesday 4:00 pm - 8:00 pm
Saturday 9:00 am - 5:30 pm
Week 2:
Monday 4:00 pm - 8:00 pm
Wednesday 4:00 pm - 8:00 pm
Friday 10:30 am - 7:00 pm
Saturday 9:00 am - 1:30 pm
Week 3:
Monday 4:00 pm - 8:00 pm
Tuesday 4:00 pm - 8:00 pm
Wednesday 4:00 pm - 8:00 pm
Friday 10:30 am - 7:00 pm
Required Education and Experience:
- Bachelor’s degree.
- Library experience preferred.
Required Skills:
- Ability to exercise initiative and maintain professionalism in uncomfortable situations.
- Ability to read and recommend age-appropriate materials for patrons.
- Knowledge of, and enthusiasm for, adult literature and online resources.
- Ability to keep up to date on adult literature, adult trends, and adult materials through reading journals, websites, listservs, etc.
- Ability to organize, plan, set priorities, use time effectively, and meet deadlines while working with frequent interruptions.
- Ability to do basic math for routine calculations.
- Ability to adapt, remain flexible, and flourish in a changing environment while maintaining a positive attitude.
- Ability to be tactful and respect confidentiality during interactions with both staff and patrons.
- Ability to communicate effectively with others, orally and in writing, including through email.
- Willing and able to speak effectively in public.
- Ability to establish and maintain effective and positive working relationships with co-workers, patrons, user groups, community organizations, and volunteer groups of varying personalities and ages and to serve the public courteously in a variety of situations.
- Contributes to creating an environment oriented to trust, open communication, creative thinking, and cohesive teamwork.
- Possesses strong analytical, time management, interpersonal, and organizational skills as well as the ability to anticipate future needs.
- General computer skills and proficiency with Microsoft Office 365, and MS Office applications; Word, Excel.
- Knowledge of developmental, recreational, and educational needs of adults.
- Ability to take initiative and interest in improving existing work techniques and procedures.
- Strong organizational, planning, and problem-solving skills.
Physical Demands
- Moving 50lbs. carts and handling moderately heavy boxes of books when the occasion requires.
- Ability to balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, talk, type, pick, pinch, hear, and perform repetitive motions when the occasion requires.
- Ability to stand and sit for long periods of time.
- Movement through facility locations and assisting patrons.
- Ability to handle books, materials, and equipment.
- Ability to reach above the head and below the knee to retrieve shelved items.
- Visual acuity sufficient to identify materials on shelving up to 90” and to read primarily typed or printed text in a variety of type sizes.
Work Environment
- Climate-controlled environment inside the building.
- Barrier-free work area
Note: This job description does not necessarily reflect all aspects of the job function.