Library Assistant

Why Work for the City of Balch Springs?

The City of Balch Springs is a vibrant, inclusive, and sustainable community that thrives on its rich history, commitment to progress, and dedication to fostering a positive work environment. As a city, we focus on enhancing the quality of life for our residents, businesses, and visitors.

We are a forward-thinking organization that embraces innovation and strives for excellence in every department. With our clear vision to inspire growth and community pride, the City of Balch Springs is an excellent place to build a rewarding career. Whether you’re passionate about public safety, economic development, or community engagement, we offer diverse opportunities that allow you to make a meaningful impact.

As an employee of the City of Balch Springs, you’ll be part of a supportive team where professional development is encouraged, and collaboration is valued. We believe in providing employees with the tools and resources they need to succeed, ensuring a positive work-life balance and fostering a culture of respect, integrity, and open communication.

Employee Benefits & Compensation:

• Competitive Salary: We offer competitive pay based on qualifications and experience.
• Comprehensive Benefits Package: Includes medical, dental, and vision coverage for employees and their families.
• Retirement Plans: Access to Texas Municipal Retirement System
• Paid Leave: Generous paid time off, including vacation (15 days for 1st year), sick leave, and holidays (11 plus 2 floating.)
• Professional Development: Opportunities for training, certifications, and career advancement within the city.
• Employee Recognition: We value and celebrate the hard work and dedication of our employees.

Our core values of integrity, respect and transparency guide our everyday work, and we actively support our employees’ professional growth. Join our team and help shape the future of a city that’s committed to creating a thriving environment for all.

Job Summary:  

The Library Assistant supports the library’s daily operations by coordinating technical tasks and delivering exceptional customer service to patrons. This position helps patrons navigate library equipment and databases, maintains the library’s collection, and takes an active role in planning and delivering engaging library programs. Through these efforts, the Library Assistant ensures a positive and enriching experience for the community.

Minimum Job Requirements: 

1. High School diploma or General Education Degree.

2. A valid Texas driver’s license.

      3. Bilingual Preferred 

Essential Job Functions:

• Performs circulation desk duties, including checking in/out materials, managing holds, renewing items, and handling overdue materials.
• Provides customer service in person, by phone, and online, assisting patrons with reference inquiries and locating materials.
• Instructs patrons on the use of computers, equipment, databases, and software.
• Prepares and shelves materials, performs shelf reading, and handles cash and credit card transactions, including financial reporting.
• Assists with video recording and editing of virtual library programs.
• Performs other related duties as assigned.

Knowledge of:

City organization, operations, policies, and procedures.

Skills in:

• Alphabetizing. 
• Providing exceptional external and internal customer service. 
• Communicating effectively.  
• Operating a personal computer and various software programs.

Physical Demands/Work Environment: Work is performed in a standard office environment with low to moderate noise level.   Subject to sitting for an extended period of time, standing, walking, bending, reaching, kneeling, and lifting and putting away such items as records and office supplies of moderate weight of up to 40 pounds.  Working with a wide variety of people.  

E.E.O.C.  The City of Balch Springs does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.