Library Assistant

BRIEF DESCRIPTION OF THE JOB: 

Manages circulation services of the Library, works the Circulation Desk, responsible for administrative assistant duties, & volunteer activities. Position requires working evening and weekend hours.

ORGANIZATIONAL RELATIONSHIPS:

• Reports to Library Director.
• This is a supervisory position: oversees volunteers, student workers, supervises the work of other circulation staff and acts as person in charge in absence of Library Director and Technology Librarian.
• Has contact with other City departments & employees, vendors, schools, daycares, organizations, and the general public.  Performs administrative assistant functions such time cards, cash deposit, purchase orders, billing, scheduling, supervision of student workers & volunteers.

ESSENTIAL DUTIES: This is a description of the way this job is currently performed; there is potential for accommodation.

• Acts as lead person at the Circulation Desk.  Provides quality customer service to the general public, City staff, and all other work contacts. Ensures proper organization of collection and work areas. Operates the automated library system to register patrons, assists patrons in checking out & returning materials. Provides assistance to patrons using computers.  Assists in annual inventory projects and other collection maintenance projects.  Explains library policy and procedures, handles patron complaints.
• Perform administrative assistant tasks such as, but not limited to:  reports & statistics, scheduling, management of projects, time entry, deposits, vendor relations, billing, purchasing & accounts, meeting room reservations, etc.
• Assist with technical & physical processing of purchased, acquired and donated library materials, check for read counts, mend & repair. 
• Perform specialized tasks such as Interlibrary Loan, library notices, preparing displays & exhibits, preparation of promotional materials, care of special collections. 
• Supervision of volunteers and student workers. Train assigned staff, assign duties, ensure workflow, plan work schedules.
• Prepare monthly statistical reports and summaries of library activities, revenues, and other computer-generated information.  Forward information and reports to the appropriate parties in a timely manner.
• Coordinate and conduct library programs (story time, Head Start, summer programming, etc.).
• Performs other duties, tasks and projects as assigned by the Library Director.

KNOWLEDGE AND ABILITIES:

Knowledge of:

• Public library operations
• Library services and basic research materials,
• Intermediate computer skills, MS Office, Internet & social media
• Library organization and the Dewey Decimal system.

Ability to:                    

• Provide high quality customer service,
• Provide reference & research services to library patrons,
• Work as a team with coworkers & other City of Taylor employees,
• Read policy, reports, memoranda, and current literature,
• Write memos, agendas, and reports, maintains statistics,
• Provide assistance with the Library’s automated card catalog
• Work required evening and weekend hours or other schedules as assigned.

ACCEPTABLE EXPERIENCE AND TRAINING:

• High school graduate, or its equivalent
• Two years customer service experience required.
• Two years of experience in public library services preferred, primarily in the area of circulation.
• Supervisory experience preferred.
• Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

CERTIFICATES/ LICENSES REQUIRED:

• Valid Texas Drivers License, Class C