Library Assistant

Do you love books, media, and discovering what’s new and trending in the world of libraries? Want to see titles and technology before they hit the shelves? Prince William Public Libraries invites you to be part of the team that makes it all happen behind the scenes.

The Materials Services Division is seeking a Full-Time Library Assistant to support the Physical Processing and Interlibrary Loan Units at our Administrative Support Center in Woodbridge, VA. This is a unique opportunity to work at the heart of our library system, where new materials are prepared and shared across our growing, diverse community in Prince William County and the City of Manassas.

About this role:
In this role, you’ll help bring library materials to life by processing new items, applying jackets and labels, completing clerical tasks, and supporting interlibrary loan services. If you’re hands-on, detail-oriented, enjoy working with systems and organization, and bring a strong customer service mindset, this could be the perfect fit. Join our Materials Services support team and play a meaningful role in connecting people with the resources they need every day.

•Jacketing, labeling and preparing a variety of new and unique books, AV and other materials.
•Providing interlibrary loan services to our patrons as well as to universities and libraries across the country. This service provides our patrons with materials such as books, articles and microfilms not available in our collection. This requires accuracy and confidentiality when reviewing patron records. 
•Leads PPU and ILL units in absence of PPU/ILL supervisor and the Assistant Division Chief of Materials Services Division.
•Mentors part time staff within the PPU and ILL units. Providing a wide variety of library-related clerical tasks that require a basic knowledge of databases, organizational skills and research skills.
•Lead worker over part-time staff in PPU and ILL units by assigning tasks and reviewing work.
•The Library Assistant receives and processes payments, adds overdue or damaged/lost fees to patrons’ library account from library patrons and from lending institutions from across the country.
•This position will respond to branch, patron and external queries concerning technical ILL issues such as blocked accounts, password issues, renewals and report technical issues to Atlas, the software support vendor for Interlibrary Loan.
•This position is 7.5 hours, from 8:30 a.m. to 4:30 p.m., 5 days a week. 

Minimum Requirements:
8th Grade Education and 1 year customer service and administrative support experience. 

Preferences:
•1 year of experience in Outlook
•2 years of experience in customer service. 
•2 years of experience in administrative support.
•1 year of experience with Polaris or other integrated library applications or databases, OCLC, First Search or ILLiad.
•Check handling experience.

Special Requirements: 
The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule:  
•Full-time position, 7.5 hours, from 8:30 a.m. to 4:30 p.m., 5 days a week, no nights or weekends.

Hiring Salary Range:   $19.41 – $24.88/hour

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans  
• Paid Annual Leave
• Paid Personal Leave 
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans  
• Optional Group Life Insurance
• An Employee Assistance Program (EAP) 
• Career Development Opportunities

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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