Senior Library Manager (Library) - (Non-Civil Service)

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Job Summary

Senior Library Manager plans, oversees, and provides direction for operations, staffing, and program delivery for regional library activities in the City of Dallas.

Job Description
 

Overview

The Senior Library Manager manages, oversees, and provides direction for operations, staffing, and program delivery for regional library activities in the City of Dallas. Provides planning, management, and systemwide program management ensuring the professional delivery of library services to patrons.

Essential Functions

1. Manages and oversees all customer service activities for the library and its patrons; ensures consistency in communication and customer service delivery, program development and execution, and general care and maintenance of the library facilities; fosters the success and services of the libraries serving various regions.

2. Manages scheduling and coordination of resources to ensure adequate staffing levels to accommodate all facilities, library areas, customer needs, programming requirements, and general library circulation and reference; coordinates meeting rooms, classrooms, and educational areas to ensure accommodation of all patrons and organizations; manages and oversees usage of libraries for events, meetings, trainings, workshops, and other special projects and programs.

3. Develops and determines regional goals and objectives for library services; determines necessary staffing, budget, and material needs; oversees and manages collection curation, sharing, and transferring to ensure library continues to serve the public effectively.

4. Trains, educates, and provides professional development for all library staff performing operations and daily library activities; ensures staff, volunteers, and program facilitators are educated and fully trained to accomplish goals, objectives, and programming.

5. Manages and oversees all administrative activities including account management and financial accounting; prepares and presents reports on library usage, accounting, and program success and provides all related documents and information; administers operating budgets.

6. Reviews and oversees financial activities for library branches; evaluates month-end reports, service request logs, daily statistics, landscaping verification, schools visited, outreach performed, and community engagement.

7. Ensures the library services consistently meet the needs of the community and its patrons through exceptional customer service and address areas of issue; oversees the maintenance and care of facilities and ensures issues are resolved; manages safety and security of the buildings and its patrons.

8. Oversees and manages the interviewing, selecting, and processing of teachers, volunteers, program leaders, and facilitators to ensure excellent service; checks references, evaluates background verifications, and makes selections for candidates.

9. Performs any and all other work as needed or assigned.

Knowledge and Skills

• Ability to manage, lead, direct, and oversee staff.
• Ability to work under limited direction, to take initiative and use independent judgment.
• Ability to manage project activities through delegation and supervision of other supervisors.
• Knowledge of budget planning and administration.
• Knowledge of library administration, library accounts, processing payments, and circulation activities.
• Knowledge of modern office methods, procedures, and equipment.
• Ability to supervise and oversee systemwide library programming and delivery.
• Ability to conduct research and provide information and manage data.
• Ability to perform administrative management, account management, and financial management.
• Ability to establish and maintain effective working relationships with staff, partners, vendors and stakeholders.
• Strong verbal and written communication skills and effective presentation skills.
• Thorough knowledge of principles of personnel management, library management and operations.
• Keen attention to detail.
• Skill in establishing and maintaining effective working relationship with employees, subordinates, community leaders, and the general public.
• Knowledge of Personnel Rules and Regulations.
• Ability to set goals and objectives, define and delegate tasks, oversee projects, develop budget, and facilitate operational success.
• Ability to manage and oversee multiple library staff and facilities performing a wide range of library services and activities and delivering programming and education.

Experience

Seven (7) years of job-related experience, of which at least three (3) years with supervisory responsibilities and at least three (3) years in a library environment.

A combination of nine (9) years of job-related experience, of which at least three (3) years in a supervisory capacity and at least four (4) years of library experience, with a qualifying Bachelor’s degree may fulfill the experience and education requirements.

Education

Master's degree in Library Science from an A.L.A. accredited university or bachelor’s degree in English, Business, Arts, History, or a related field.

Licenses and Certifications

None

Salary Range

 

$64,252.45 - $79,800.20

 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.