Pay Grade: 108
FLSA Status: Non-Exempt
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions
herein described. Since every duty associated with this position may not be described herein, employees may be
required to perform duties not specifically spelled out in the job description, but which may be reasonably considered
to be incidental in the performing of their duties just as though they were actually written out in this job description.
JOB SUMMARY
Under general supervision of the assigned supervisor, the Senior Library Associate is responsible for delivering quality customer service that exceeds patron expectations. Senior Library Associates are responsible for performing all duties in support of day-to-day operations of the
Library Department assigned. The person holding this position is adept at processes within the assigned department and assists in the oversight of daily operations. The person holding this position is support staff to senior management and acts as supervisor in the absence of the Library Manager and/ or department supervisor.
ESSENTIAL JOB FUNCTIONS
● Performs daily branch opening and closing procedures; Ability to open and close
branches as supervisor.
● Ability to problem-solve issues and implement library policy and procedure as required;
elevates issues to senior staff as necessary.
● Ability to manage circulation or reference services for the branch and/or assigned
department.
● Prepares, runs, and completes needed library reports; ability to oversee and assign work
to solve issues.
● Ability to supervise projects from start to finish; assists senior staff with ongoing
departmental projects.
● Ability to supervise shelving and collection maintenance, including, but not limited to:
assigning others to shelve, straighten shelves, weeding projects, item repair, etc.
● Ability to provide assistance with information inquiries and requests; guides customers
to appropriate resources and instructs in their use; assists and advises customers in
making effective use of library services, materials, computers, library catalog and other
reference tools.
● Markets Library materials through timely, relevant displays; trains staff on marketing
library materials through displays.
● Develops and implements library programming appropriate to assigned department;
ability to train and supervise junior staff on library programming.
● Performs cash handling.
● Provides assistance in the use of electronic resources; provides assistance in the use of
basic computer programs (e.g., Microsoft Office, Google Suite, etc.).
● Provides assistance/troubleshooting with the use of public fax machines, computers,
printers, and photocopiers.
● May act as Person-In-Charge in the absence of senior staff, as assigned.
● Performs other related duties as assigned.
Education and Experience:
● Requires a Bachelor’s Degree; three (3) years of experience in customer service or
library-related setting; or equivalent combination of education and experience.
Additional Requirements:
● Experience working in a library or educational environment is preferred.
● Familiarity with today’s public libraries (services, materials, and programs).
● Familiarity of Integrated Library System (PINES preferred).
Licenses or Certifications:
Valid driver’s license and insurability required.
Special Requirements:
None.
Knowledge, Skills and Abilities:
● Commitment to exceeding customer expectations.
● Strong organizational skills.
● Ability to follow detailed instructions.
● Enthusiasm and Flexibility.
● Collaboration and Teamwork.
● Ability to learn basic library system practices and procedures; and arrangement of
materials using Dewey Decimal System.
PHYSICAL DEMANDS
Work is typically performed with the employee sitting at a desk, standing for extending periods,
or bending/stooping. The employee must be able to lift and carry up to 50 pounds routinely,
climb stairs, stand for extended periods of time, extended walking within and outside branch
locations, reach, bend, and stoop. Full range of hand and finger motion is required for data
entry purposes. If applicable, the ability to distinguish color is required. Additionally, the
following physical abilities are required:
● Balancing: Maintaining body equilibrium to prevent falling while walking, standing or
crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing
exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
● Climbing: Ascending or descending stairs, scaffolding, ramps, poles and the like, using
feet and legs and/or hands and arms. Body agility is emphasized.
● Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers
rather than with the whole hand as in handling.
● Hearing: Perceiving the nature of sounds at normal speaking levels with or without
correction. Ability to receive detailed information through oral communication, and to
make the discrimination in sound.
● Kneeling: Bending legs at knee to come to a rest on knee or knees
● Speaking: Expressing or exchanging ideas by means of the spoken word including the
ability to convey detailed or important spoken instructions to other workers accurately
and concisely.
● Standing: Particularly for sustained periods of time.
● Stooping: Bending body downward and forward by bending spine at the waist. Occurs to
a considerable degree and requires full motion of the lower extremities and back
muscles.
● Walking: Moving about on foot to accomplish tasks, particularly for long distances or
moving from one work site to another.
Reasonable accommodations may be made to enable someone with a qualifying disability to perform the essential functions of the position.
WORK ENVIRONMENT
Typical office/library environment. Some fluctuations in building temperature related to HVAC
problems can cause uncomfortable periods of heat or cold. Some periods of elevated noise
levels. Some stress related to the type of work being performed may be encountered e.g.,
pressure related to periods of high-volume activity and multiple demands.
Live Oak Public Libraries has the right to revise this job description at any time. This
description does not represent in any way a contract of employment.
It is the policy of the Library to provide equal employment opportunities to all people in all aspects of
employer/employee relations without discrimination.