Public Services Library Assistant

POSITION SUMMARY

This position maintains library operations during the evening and on weekends.  Incumbent must be mature, dependable, able to work independently, and have good customer service skills.  Incumbent will be assisting students, faculty, and staff, in person, online, and on the phone. Able to assist in various departments in the library. Familiarity with Windows-based computer applications is required.  This position staffs the evening and weekend hours, so scheduling flexibility, and ability to work nights and weekends are a must. Will work approximately 18-20 hours per week.

TASKS & RESPONSIBILITIES

• Staffing the public services desk and helping patrons locate materials
• Charging and discharging materials using the library's web-based circulation system
• Monitoring the library facility
• Assisting patrons with database searches
• Answering reference and basic directional questions
• Assisting patrons with computers
• Shelving books and shelf-reading the collection
• Maintaining equipment (filling paper trays in the copiers & printers; reporting any malfunctions)
• Supervising student workers
• Routine maintenance
• Assisting with library projects
• Other duties assigned

• Previous library experience preferred but not required; graduate student preferred

KNOWLEDGE, SKILLS, & ABILITIES

• Strong service attitude
• Excellent written and interpersonal communication skills
• Ability to evaluate the information needs of library users and correctly answer or refer questions to the appropriate persons
• Familiarity with electronic information resources, including online library databases, and evaluating Internet sources
• Ability to work independently

SUPERVISION

• This position reports to the Public Services Librarian and the Director of Library and Media Services.

SALARY RANGE

• $18.00 per hour

POSITION STATUS

• Part-time

SETTING

Founded in 1875, Huston-Tillotson University is Austin's first institution of higher education. The University is an independent, liberal arts, church-related, historically black institution located on a 23-acre tree-lined campus near downtown Austin, Texas. The University is affiliated with United Methodist Church, the United Church of Christ, and the United Negro College Fund. Undergraduate, four-year degrees in business, education, the humanities, natural sciences, and social sciences are awarded. Huston-Tillotson University is multi-cultural, multi-ethnic, and multi-faith, and welcomes students of all ages, races, and religions. All faculty are engaged in a range of activities, their primary focus is teaching. The student-teacher ratio is 15 to one, which allows an environment of personalized attention to students.