Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.
Performs difficult administrative support work at the circulation desk, preparing materials for circulation, assists Library patrons, maintaining records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the Library Director or Library Branch Manager.
Performs circulation duties. Checks materials in and out utilizing automated system. Processes and catalogs new materials, shelves materials, and ensures materials are in order.
Assists the public and patrons with computer usage, answers questions, and locates books and other materials. Answers telephone and directs callers to the appropriate staff. Renews materials, places requested materials on hold, prepares faxes and copies, and troubleshoots computers, printers, scanners, and fax machines. Registers new library patrons. Updates and corrects patron registration information and issues new and replacement library cards. Contacts patrons with overdue library materials. Prepares overdue notices and files and bans patron accounts with overdue materials. Calculates overdue fees and ensures fees are paid in full.
Processes new book orders, checks invoice against order form, scans and enters appropriate information into computer, prepares spine labels, pockets, and cards.
Receives money for copies, lamination, overdue materials, lost or damaged books and replacement of cards, reconciles cash register, and prepares related financial reports.
Reads to a variety of groups on an assigned schedule. Assists with children and family activities and special projects as needed.
Plans, organizes, and implements the various programs. Plans and prepares documents, flyers and forms as needed. Organizes volunteers for the program. Gathers and organizes donations to the library. Prepares a variety of marketing materials, flyers, and newsletters. Updates and maintains bulletin boards.
Performs open and close procedures for the library as required.
Cleans and maintains bathrooms as needed and removes garbage and recycling, and dusts shelves.
May be assigned specific duties such as outreach, bookmobile, technical services, youth services, etc.
SUPERVISION: Received: Works under the Supervision of the Library Director or Library Branch Manager.
Supervision Given: (If supervisor list positions supervised):
This position has no supervisory responsibilities.
INTERPERSONAL CONTACT:
•Communicating effectively with others.
•Working in a team environment and ability to work alone.
•Frequent internal contact with I.T., Finance, and Human Resources.
•External contact with schools, children, TV, radio, Civic Groups, a variety of socioeconomic status, patrons of all ages, book vendors, etc.
RECRUITMENT STANDARDS (Core Competencies):
•Financial background with general knowledge of budget and math.
•Ability to supervise.
•Customer service oriented.
Knowledge, Skills, and Abilities:
•General knowledge of basic library procedures, methods, and techniques
•General knowledge of Library circulation functions.
•General knowledge of library utility, MARC format and AACR2 rules.
•General knowledge of office procedures and records maintenance techniques.
•General knowledge of and interest in books including reader interest levels.
•Skill in the use of library equipment, materials, and resources.
•Ability to exercise initiative and independent judgment.
•Ability to operate standard office and computer equipment and perform basic word processing and data entry.
•Ability to deal tactfully and courteously with the public.
•Ability to establish and maintain effective working relationships with library patrons and associates.
Physical Activities, Visual Acuity, and Working Conditions for this Position.
Physical Activities of This Position
Balancing - Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium
Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
Kneeling - Bending legs at knee to come to a rest on knee or knees
Crouching - Bending the body downward and forward by bending legs and spine
Reaching - Extending hand(s) and arm(s) in any direction
Standing - Remaining upright on the feet, particularly for sustained periods of time
Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward
Pulling - Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
Grasping - Applying pressure to an object with the fingers and palm
Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips
Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in sound
Repetitive Motions- Making substantial movements (motions) of the wrists, hands and/or fingers
Physical Requirements of This Position
Sedentary Work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
Visual acuity requirements including color, depth perception and field of vision
Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices and/or assembly or fabrication of parts at distances close to the eyes
The conditions the worker will be subject to in this position
None: Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)
Minimum Education and Experience: High school diploma or GED and moderate experience in library work or other work dealing with the public or equivalent combination of education and experience.
License or Certification Requirements:
•Valid driver's license in the State of North Carolina.
Preference: Valid driver's license.
The Public Service Loan Forgiveness Program is intended to encourage individuals to enter and continue to work full-time in public service jobs. If you have student loans and you are selected for full-time employment with Rockingham County, you may qualify for forgiveness of the remaining balance due on your William D. Ford Federal Direct Loan after you have made 120 qualifying payments on those loans while employed full-time by certain public service employers. Click on the link below to see whether you might qualify.
https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service