Library Technician I/II

Library Technician I - This is the journey-level class of the Library Technician series.  Incumbents in this Library Technician I class are distinguished from the Library Assistant series by the performance of the full range of duties assigned including assisting in the acquisition and cataloging of library materials, maintaining the integrated library system (ILS) and catalog, maintaining the library collections, and creating reports as needed for those systems. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Library Technician II in that the latter plans, may direct, and lead a unit or department within the library. 

Library Technician II – This is the advanced journey-level class in the Library Technician series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and responsible types of duties assigned to classes within this series including performing lead supervisory activities in addition to more complex technical duties.  Employees at this level are required to be fully trained in all procedures related to assigned areas of responsibility. 

ALL LEVELS:

1. Provides exemplary customer service to all individuals by demonstrating a willingness to be attentive, understanding, responsive, fair, courteous, and respectful, and to actively participate in maintaining a positive customer service environment.
2. Performs clerical and technical library work, including tasks in the areas of circulation and reference, acquisitions, and technical services.
3. Performs all circulation functions.
4. Performs both general and specialized tasks related to the circulation, acquisition, or cataloging of library materials. 
5. Plans, publicizes, and presents programs and activities, including story times and other children’s programming.
6. Assists in the processing and maintenance of library materials. 
7. Prepares print and non-print materials for introduction into the library collection; catalogs and classifies books; assigns Dewey classification numbers and Library of Congress subject headings; performs original cataloging; verifies catalog records and labels.
8. Collects fines for damaged or lost materials, reconciles money received in cash registers and printers, and monitors safekeeping of all money.
9. Supervises the circulation area in the absence of the Library Technician II.
10. Orders materials from publishers and vendors and corresponds with them concerning problems.
11. Prepares and maintains displays and exhibits.
12. Inputs data into library computer systems; makes corrections; adds or deletes entries on bibliographic records; corrects author and subject entries.
13. Assists patrons in the use of library facilities.
14. Assists patrons in completing requests for materials not available in the local collection.
15. Participates in the promotion of library services and resources.
16. Assists in giving library tours to groups.
17. May be assigned to drive the Bookmobile. 
18. Performs other related duties and responsibilities as required.

In addition to the above, the Library Technician II:

19. Directs, schedules, assigns, and reviews the work of subordinate staff and volunteers.
20. Oversees the day-to-day operations of a small branch library.
21. Plans, directs, and leads outreach services to a variety of community organizations.
22. Provides information concerning library collections and services to patrons.
23. Trains assigned employees in their areas of work in the library.
24. May perform advanced specialized tasks related to the circulation, acquisition, or cataloging of library materials.
25. Processes and maintains library materials. 
26. Provides assistance at public desks within the library.
27. Oversees the mending of library materials and monitors circulation materials. 
28. Oversees maintenance of the collection, the catalog, and the ILS.
29. May receive and order special book requests.
30. Administers installation, maintenance, and training activities related to the ILS and catalog, and develops training materials as needed. 
31. Assists with researching grant opportunities for the libraries, provides assistance in implementing received grants.
32. Responds to and resolves difficult and sensitive complaints and inquiries.
33. Diagnoses and troubleshoots issues with the ILS, public computers, and self-check kiosks.
34. Performs other related duties and responsibilities as required.

ALLOCATION FACTORS: Volume and difficulty of assignments, public contact and department operations; exercise of independent judgment and decision-making; level of library skill utilized; consequence of decisions made.

If you are unable to perform the essential functions of the position for which you are applying, either with or without reasonable accommodation, please notify Human Resources at (805) 875-8208. 

• Library services, functions, and policies
• Library terminology
• Practices and techniques of library material classification and cataloging
• Computerized cataloging, bibliographical and circulation system databases
• Library equipment and tools 
• Principles and procedures of record keeping
• Modern office procedures, methods, and computer equipment
• English usage, spelling, grammar, and punctuation
• Basic mathematical skills
• Excellent customer service principles and practices
• Principles of basic report writing
• Leadership principles
• General principles of supervision and training

In addition to above, Library Technician II:

• Principles of lead supervision and training
• Principles and provision of outreach services
• Practices and techniques of library material classification and cataloging
• Principles and procedures of grant writing
• Computerized cataloging, bibliographical and circulation system databases

• Perform a variety of journey level technical and clerical library work
• Operate computerized cataloging, bibliographical and circulation system databases
• Keyboard at a speed necessary for successful job performance
• Work independently in the absence of supervision
• Communicate clearly and concisely, both orally and in writing
• Supervise the work of volunteers and employees
• Perform routine reference searches
• Use an Integrated Library System (ILS)
• Read and write at the level required for successful job performance
• Type at a rate required for successful job performance
• Operate modern office equipment and cash register
• Perform and maintain a wide variety of library-related records

• Operate a vehicle observing legal and defensive driving practices
• Understand and carry out oral and written instructions
• Establish and maintain effective relationships with those contacted in the course of work

In addition to above, Library Technician II:

• Lead, organize, and review the work of staff in the area assigned
• Independently perform the most difficult technical and clerical library activities
• Interpret, explain, and enforce library policies and procedures
• Prepare technical reports and grant applications
• Operate computerized cataloging, bibliographical and circulation system databases

MENTAL/PSYCHOLOGICAL: Work cooperatively and interact appropriately with those contacted in the course of work, including the general public, without exhibiting extreme responses; respond appropriately to criticism from a supervisor; read and comprehend complex material; use complex math and writing skills; understand, remember and carry out detailed job instructions; respond quickly to changing priorities; deal with the general public, communicate effectively orally; work under pressure; work within deadlines; direct and train other workers.

ENVIRONMENTAL CONDITIONS: Work indoors.  Frequently use computer. Rare exposure to dust, fumes, smoke, gases, odors, chemicals, excessive noises, solvents, grease or oil, slippery or uneven walking surfaces; rarely drive vehicles. Frequently work with others; rarely work alone (depending on assignment, may work alone).  Position requires working evening and/or weekend hours, and travel to appropriate meetings.