DUTIES AND RESPONSIBILITIES
Responsible for all circulation service operations. Assists in the training of new library aides and technicians on circulation tasks. Independently performs circulation and registration duties by implementing established procedures for circulation functions.
Maintains automated and/or manual circulation files to include all charged-out materials, user database files, registration files, reserves, document delivery, interlibrary loans, lost items, and overdues. Implements established procedures for overdue materials. Makes arrangements with customers for replacement of lost or damaged items, following relevant AFis and local guidance. Using established procedures, maintains reserve and interlibrary loan services and performs follow-up to ensure all requests are accurately fulfilled. Maintains and compiles library statistics on circulation, attendance, reference questions, and other required and requested data. Provides ready reference services to library customers by locating required information using standard library reference tools, passing more difficult requests to the appropriate staff member. Explains the library classification scheme and general management of library resources to customers. Explains library rules, regulations, circulation procedures, and entitlements to library users. Assists library users with library equipment. Assists the supervisory librarian in developing and implementing programs and the marketing and publicity of library services and events. Prepares displays. Recommends titles for possible inclusion in the collection. Utilizes the Integrated Library System (ILS), online databases, and other Internet resources to prepare subject bibliographies. Downloads cataloging data for materials into the on-line public access catalog system to make the records accessible to library users. Ensures catalog records are accurate and current. Using established procedures, prepares library materials in a variety of formats for use by library customers. Logs in periodicals and checks for missing issues. Assists in the annual inventory of library materials. Using established procedures identifies and processes items for discard. Performs routine clerical tasks. Picks up, sorts, and distributes library mail. Uses varied and advanced functions of computer software to prepare, format, modify, edit, email and print a variety of letters, reports, memos, and other documents. Assists with the technical services process as needed. Assists in conducting tours and group orientations. Refers difficult questions/problems concerning work processes to the appropriate staff member. Responsible for designing and complete 3D printing requests including software updates and minor repairs. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13089639

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Must be able to satisfactorily complete a pre-employment physical.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/27/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have specialized experience in a library that provided specific knowledge of library rules, policies, and procedures for
circulation and technical service. Ability to read, write, and speak English. Experience or training that demonstrates the ability to perform standard computer skills. Knowledge in a library that provides the applicant with general knowledge of standard library rules, policies, and procedures in circulation services. Typing experience is required. Work requires some physical exertion such as long periods of standing; recurring activities such as bending, crouching, stooping, stretching, and reaching; pushing loaded book trucks; and recurring lifting of moderately heavy items. Physically able to frequently lift boxes of up to 40 pounds. Must be able to reach up to 72 inches with or without the assistance of a step stool. Possess skill applying standard customer service practices when dealing with the public. Must be able to satisfactorily complete a pre-employment physical. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).