Library Director (On-Site)

Job Summary:

Neumo is seeking a dynamic and community-minded professional to serve as its next Public Library Director for the Germantown Community Library TN. Known for its exceptional quality of life and strong civic pride, Germantown TN places a high value on learning, culture, and connection—and the Library sits at the heart of that commitment.

The Germantown Community Library is a welcoming, well-loved gathering place that serves residents of all ages through engaging programs, thoughtful collections, and strong community partnerships. A unique and cherished asset of the Library is its Genealogy and Local History Center, which draws visitors from across the region and helps families and researchers connect with their histories.

This is an exciting opportunity to lead a respected institution that truly matters to its community, working alongside dedicated staff and engaged residents to shape the Library’s future as an inclusive, innovative, and vibrant public resource.

The Library Director leads a team of library staff committed to creating a thriving library in the heart of the community. The Library Director also plays a key role in building and nurturing in-depth relationships with the City, Library Board and community to ensure a high level of customer satisfaction, ongoing contract renewal, and continued account growth.  

Duties and Responsibilities 

• Oversee day-to-day operations of the GCL and GRHGC libraries provide leadership to ensure you and your team are always looking for opportunities to have library patrons feel welcome and connected to library materials and services.
• Work with Neumo leadership to develop and implements action plans that meet operational, contractual, and organizational objectives. 
• Oversee and monitor Neumo library operations budget to ensure contract targets are on track as well as designated City library operations budget.
• Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster teamwork and work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Evaluate library services and key operational activities to identify problems, streamline process, and track metrics and qualitative criteria.  
• Provide oversite in the selection, acquisition, and processing of library materials to meet public needs within the structure of library selection policies and budgetary limitations.
• Present information to staff, board members, and external stakeholders on library services, statistics, and trends.
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. 
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Perform other Duties as assigned.

Education and Experience

• College degree in Library Science or a closely related field; MLS or equivalent required. 
• 5+ years of progressively responsible library managerial experience and/or administrative functions of a library, or equivalent knowledge preferred.
• 5 years supervisory experience preferred.

Knowledge, Skills and Abilities:

• Ability to prioritize and complete multiple tasks and meet deadlines. Good organizational, time management and problem-solving skills.
• Ability to establish and maintain effective working relationships with individuals and groups, both professional and nonprofessional, co-workers, management personnel, and the public.
• Proficiency in MS Office suite including Excel, Word and Powerpoint
• Excellent listening, communication, and presentation abilities.
• Excellent customer service skills.
• Ability to understand sensitive relationships and underlying politics in client interactions.
• Ability to work a flexible schedule which may include some weekend and evening work.

Work Environment:

• Fast paced public library.  Self-starter with ability to work in a self-directed environment with minimal guidance.

Physical Demands:

• Ability to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization.  And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.