Library Associate

At the Lee County Library System, we do more than lend books — we build community. With 13 active branches, innovative resources, and impactful programs, we empower people of all ages to explore, learn, and connect.

If you’re passionate about public service, creativity, and helping others thrive, this is your opportunity to grow your career and make a real difference.

Why Join Lee County Library System?

• Be part of a team that values innovation, collaboration, and community engagement
• Work in a 13-branch system serving a diverse and growing population
• Deliver programs, services, and resources that inspire learning and lifelong curiosity
• Support access to books, technology, and opportunity—for everyone in our community

About Lee County, Florida

Located in beautiful Southwest Florida, Lee County is a growing region known for its white-sand beaches, active lifestyle, and welcoming communities. Home to over 800,000 residents, it’s a great place to live, work, and grow your career. With excellent schools, recreational opportunities, and a high quality of life, Lee County offers the perfect blend of work and play.

As a Library Associate, you’ll play a vital role in supporting daily operations and ensuring an exceptional experience for all library patrons. You’ll assist with the circulation of materials, manage patron accounts, support facility operations, and provide outstanding customer service in a dynamic, community-focused environment.

In this role, you will:

• Assist patrons by checking materials in and out and managing holds and renewals
• Issue and update library cards, maintaining accurate patron records
• Accept payments for fines and fees, ensuring proper transaction handling
• Run circulation reports and perform shelf checks to ensure collection accuracy
• Support material organization through sorting, shelving, and shifting of items
• Provide friendly and informed customer service to patrons of all ages and backgrounds
• Supervise library volunteers and assist with training and daily coordination
• Serve as a backup to the branch manager in overseeing library operations when needed
• Address basic facility issues and coordinate with appropriate staff for resolution
• Contribute to a positive, inclusive library environment through responsive public service

To succeed in this role, you’ll need strong communication skills, the ability to work collaboratively with a team, and a commitment to providing inclusive service to a diverse community. You should be comfortable engaging with patrons of all ages, including children, teens, and those who speak languages other than English. Initiative, creativity, and flexibility are key—along with a willingness to grow and learn.

Spanish language skills are a plus.

Minimum qualifications:

• A combination of education and experience equivalent to an Associate’s Degree or two years of college coursework
• Two years of customer service or closely related experience

Preferred qualifications:

• One year of experience in a library setting
• A valid Florida Driver’s License

Work Schedule: Full-time, 80 hours bi-weekly, with variable hours that may include evenings, Saturdays, and some Sundays

Location Flexibility: Employees may be reassigned temporarily or permanently to other locations in the system based on operational needs

Team Culture: You’ll be part of a dedicated team that values collaboration, continuous learning, and outstanding service—both to the public and to one another

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.