Library Assistant (Part Time)

IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION:

YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM.

YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY

OVERVIEW & PURPOSE:

This position is customer service and clerical work at the circulation desk assisting the public at the Library’s headquarters facility or at a branch. Work includes tasks such as checking books or other media in and out, assisting patrons in locating books, assisting patrons in downloading e-books and related software, typing, filing, issuing library cards, collecting fees, preparing books for carts and providing direction to volunteers shelving books, preparing materials for programs and displays, and answering some reference questions, assisting patrons in the use of various Library resources especially computer catalogs but also, in branches, with public computers. Work involves accuracy and significant public contact. This position specialize in work in one area but must be able to answer questions about all Library services. Work is performed in an inside environment under regular supervision; other technical and professional employees are available to assist with unusual questions or situations. Work is evaluated for customer service effectiveness and accuracy of work activities through daily observations, discussions, and review of completed work.

ESSENTIAL FUNCTIONS:

Checks books, and materials in and out; empties book drops; helps patrons select materials,  provides general assistance to patrons in reader’s advisory, general reference and location of various library materials.

Deals with patrons in person and over the phone; transfers calls; answers questions; explains library policies to new and current patrons.

Advises patrons on downloading e-books and related software, and on the use of e-readers.

Registers patrons for borrower’s cards; issues  replacement cards.

Computes and collects fees for lost or damaged books and print jobs. makes change; maintains cash drawer and balances drawer.

Prepares new books for addition to collection.

Organizes books and materials for return to shelves; examines condition and sets aside ones requiring mending and repair; sorts by number for shelving; prepares carts for shelving.

Gives assignments to volunteers, especially in shelving materials; or shelves and straightens shelves as needed.

Instructs patrons in the use of the catalogue and index, computer,  scanner and printer.

Assists in keeping the circulation desk area and other library areas neat and orderly.

Designs and sets up library displays.

Depending on shift assignment, opens or closes the desk and library, empties book drop.

Completes a minimum of 20 hours of professional development each fiscal year.

ADDITIONAL FUNCTIONS:

Performs related tasks as required.

KNOWLEDGE, SKILLS, & ABILITIES:

Working knowledge of library procedures, methods, materials, and practices.

Working knowledge of computers, printers, and other equipment, in the library, and ability to use them in the performance of duties.

Working knowledge of the circulation, reader's advisory, and basic library procedures.

Some knowledge of the theory and objectives of a public library system.

Ability to interact with large numbers of the public, volunteers and with staff and to establish and maintain effective working relationships with them and with other employees.

Ability to perform a variety of tasks with frequent interruptions.

Ability to type and operate a computer with accuracy.

EDUCATION/EXPERIENCE “REQUIREMENTS”:

Graduation from High School including or supplemented by courses in office practices and some related clerical experience, including some experience working with the public and some experience working in a library, or an equivalent combination of education and experience.

ADDITIONAL “REQUIREMENTS”:

North Carolina Driver’s License is required.

This position is 19 hours per week, and the branch libraries are open 9-6 Monday – Saturday.

Weekend work required.

“PREFERRED” QUALIFICATIONS:       NONE.