Title: Library Assistant (Library Assistant II)
Salary: 37,000.00
Contract Term Length: 12 Months
Standard Hours: 37.5
Work Location: On-Site
FLSA Status: Non-Exempt
College: Gateway Community & Technical College
Campus Location: Gateway Edgewood Campus
Department: Library Services
Total Rewards
Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
- Exceptional health care, vision, and dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
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Job Summary
Performs a variety of clerical library and Information Commons work related to such activities as collection maintenance on assigned campus, assisting patrons/students with a variety of questions for the library and Information Commons in various modalities.
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Job Duties:
- Provide embedded librarian services.
- Serves as a first point of contact while also providing excellent customer service, sharing accurate information with students, staff, faculty and the community for the Information Commons.
- Assist and instruct patrons in using and learning to independently access library databases and online library catalogs
- Supports students with computer access and other general library questions.
- Documents services provided to the Gateway community by correctly completing Information Commons and Library Tickets
- Library collection maintenance activities including orderly maintenance of shelves, as directed
- Keeping the Information Commons desk area organized and uncluttered, maintaining a comfortable and safe working environment.
- Completing secondary tasks as assigned by department heads or supervisor.
- Other duties as assigned.
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Minimum Qualifications:
- Associate's degree or equivalent and 1-3 years of experience
- Experience working at a customer service/information desk.
- Experience working in libraries and using library databases
- Must be able to work independently.
- Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
- Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
- Excellent verbal and written communication skills.
- Proven ability to manage multiple priorities effectively and meet tight deadlines.
- Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)
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Preferred Qualifications:
- Previous experience in a community college setting
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Additional Skills Requested:
- Knowledge of library databases, online catalogs, and Microsoft Office.
- Ability to work independently and manage multiple priorities.
- Teaching patrons/students to use resources effectively.
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Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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