Library Assistant II PT - Youth Services

Youth Services Section

• Accurately performs youth services functions including program reservation, reading level assistance, and placing holds, in person, by email and on the phone.
• Effectively uses email, phones, computers and printers, library software and calendars, library self-checks and scanners, and meeting room technology. 
• Interacts helpfully with patrons to assist them in using library computers and printers, locating and using library materials, and participating in youth activities. 
• Develops engaging programs and activities for children, teens, and families, including early literacy and story times, educational programs, computers and software, crafts and lifelong learning, and programs which promote cooperation.
• Assists with library-wide events, offers reading recommendations, and maintains displays. 
• Enforces the Rules of Conduct, library policies, and maintains order at the libraries.

Knowledge of:

• Library principles, methods, materials, and practices.
• Reader interests, books, and authors.  
• Objectives of a public library.
• How the library is organized, including services, sections, shelves, aisles, and other library spaces.  
• Basic mathematical calculations involving addition, subtraction, multiplication, and division, including counting money and tracking number of uses.

• Reading and alphabetizing accurately to place materials in their proper order. 
• Evaluating tasks and priorities to complete work accurately and efficiently. 
• Significant skills in customer service.
• Significant skills in the use of email, cell phones, computers, software applications such as Outlook, peripheral devices such as printers, and searching in a library catalog, a database or the Internet.

• Accurately sort and file materials alphabetically, numerically, and chronologically.  
• Accurately shelve using the Dewey Decimal System and other organizational methods.  
• Carefully handle library materials, using appropriate tools, containers and book carts.  
• Assist patrons to locate materials and refer patrons to other appropriate assistance in the library.  
• Establish and maintain working relationships with patrons, partners, and co-workers.
• Serve the public and interact with co-workers with honesty and integrity, addressing difficult situations with professional composure.
• Understand, follow, and explain policies and procedures, submit forms, and demonstrate steps using technology.
• Speak effectively and in a friendly manner to patrons at the front desk, on the phone, and during card signups, classes, presentations, or library events.
• Ability to express ideas effectively, both verbally and in writing. 
• Ability to work mornings, days, evenings, weekends, holidays, and special events as necessary.
• Bend, stoop, twist, and reach to shelve or move a variety of library materials.

• An associate’s degree from an accredited college or university or equivalent (60 college or university credits).  

• Bachelor’s degree preferred. 
• Experience working with cash registers, computers, or other technology to assist customers at a front desk, or experience developing or presenting a class, program, or instruction preferred.
• One (1) year experience working with the public. Experience working in libraries, bookstores, educational or cultural organizations preferred.

• Criminal Background Check 
• Employment Verification

The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.