SALARY: $37,660.48 ($18.10/hourly), plus full benefits package.
SUMMARY: This is responsible clerical work involving assisting patrons with library services. Major job functions include circulation, patron assistance, shelving, collection of fines and maintaining orderly appearance of library. The employee works under immediate supervision of an associate and work is evaluated through observation and feedback.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Duties include but are not limited to:
· Assisting patrons with checking books in and out; registering patrons for library cards; receiving and recording overdue fines · Assisting patrons in finding books and using library services and equipment · Answering directional, informational and reference questions for patrons by telephone and in person; explaining library policies and procedures · Receiving, sorting, and processing books to be sent to bindery · Performing duties associated with maintenance, evaluation, and management of audio visual materials to include: audio and video tapes, compact discs, and related materials · Maintaining periodical collection · Opening and closing the library; logging on computers and terminals; locking money in safe; securing building · Ensuring that the library is maintained in an orderly manner; ensuring that books, videos and other materials are picked up from tables and placed in appropriate locations; that circulation area is kept clear of returned items; that microfiche cards are re-filed, display areas properly arranged; and books, furniture, and equipment straightened as needed · Collecting books, newspapers, and other materials from book depositories · Maintaining reserved book listings and notifying patrons of arrival and availability of reserved books · Proofreading library cards as they are processed for typographical or other errors · May plan and present story times and other programs; promoting summer reading program · Assisting in collecting a variety of statistics on library circulation and services · May conduct tours of the library for patrons or other community groups · All responsibilities may not be performed by all incumbents · Performing other duties as assigned
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION and/or EXPERIENCE:
· High school diploma or GED, supplemented by college-level or vocational course work in a related field · One year professional related work experience; customer service preferred · An equivalent combination of education and experience may be considered
ELIGIBILITY REQUIREMENTS:
· Must be 18 years of age or older
CERTIFICATES, LICENSES, REGISTRATIONS:
· Possess and maintain a valid Georgia driver’s license (Class C) and a satisfactory motor vehicle record (MVR) if assigned job duties requiring the use of a vehicle
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of library operations, policies, procedures, terminology, and materials Knowledge of modern office practices, methods, and equipment Knowledge of basic mathematics: addition, subtraction, multiplication, and division Knowledge of specialized software, materials, terminology, and forms essential to the assignment Skill in effective inter-personal and public relations and customer service; excellent oral and written communication skills to satisfactorily resolve conflicts and issues, and to explain established policies and procedures to employees and the general public Skill in creating, maintaining, and organizing accurate, detailed, and complete records in accordance with standard record-keeping practices Skill in performing tasks which require attention to detail, and completing assigned jobs efficiently and correctly Skill in planning, prioritizing, and organizing work; ability to handle multiple work assignments efficiently, accurately, and professionally Skill in the use of personal computers, MS Office Suite, databases, spreadsheets, and word processing; typing and entering data into a computer system accurately and efficiently Ability to apply common sense to understand, follow, and complete verbal and written instructions Ability to demonstrate compassion and respect in client interactions, with disabled individuals and others needing special assistance; ability to deal effectively with individuals from diverse backgrounds Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner, both orally and in writing; establishing and maintaining effective, professional, and cordial working relationships Ability to work in a team setting
WORK SCHEDULE:
This position includes nights and weekends.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls and talk or hear. The employee frequently is required to reach with hands and arms and to stoop, kneel, crouch and bend · The employee must frequently lift and/or move more than 25 pounds · Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Work is performed indoors · Work may include outdoor responsibilities and exposure to weather conditions · The noise level is quiet to moderate, but can become loud during periods of heavy activity
The details listed above are intended only as illustrations of the various elements of this position and the work that may be performed. The omission of specific statements does not exclude them if their nature is similar, related, or a logical extension of the position.