Library Assistant II
City of NorfolkDescription
The City of Norfolk's Downtown branch at Slover invites applications for a part-time Library Assistant II position to join our Circulation Team. Success in this position draws on the incumbent’s competencies in advocating an inclusive and diverse library environment, nurturing safe and accessible library spaces, and embracing innovative processes and technologies that enhance library operations.
This position serves in the Downtown Branch and reports to the Customer Service Team Lead at Slover Library. Primary responsibilities of this position include ensuring Slover Library’s materials are organized and easy to obtain by both the public and the staff, charging and discharging of library materials, and running various library collection reports.
The Slover is a beautiful venue and multi-use facility in downtown Norfolk with a mission to be a premier destination for residents and visitors to enjoy. The Slover will support a thriving downtown by encouraging tourism, providing resources for entrepreneurs, and housing the downtown branch library at The Slover.Departmental Hiring Salary Range: $21.00 hourlyEssential Functions
Essential functions include but are not limited to:
- Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
- Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material.
- Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
- Assists with events by setting up displays and researching and preparing information about authors.
- Assists with the receiving and ordering of new library materials using the on-line computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders.
- Depending upon area of assignment drives the Bookmobile or other library vehicles; prepares Bookmobile for service delivery including pulling and plugging in power cable and setting up the external awning, maintains vehicle cleanliness.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
One year of experience in library or related customer service work..Additional Information & Requirements
Work Hours: This position is 20 hours per week. Workdays and hours will vary depending on organizational needs. Staff typically work schedules anytime within the hours of 9:30 am - 6:00 pm on Monday, 8:30 am - 7:00 pm Tuesday – Thursday, and 8:30 am -5:00 pm on Friday and Saturday. This position will require flexibility to work some rotating weekends and evening schedules.