Library Assistant I
City of NorfolkDescription
- The Slover is a beautiful venue and multi-use facility in downtown Norfolk with a mission to be a premier destination for residents and visitors to enjoy. The Slover will support a thriving downtown by encouraging tourism, providing resources for entrepreneurs, and housing the downtown branch library at The Slover..
The City of Norfolk's Downtown branch at Slover invites applications for a Full-time Library Assistant I position to join our Circulation Team. Success in this position draws on the incumbent’s competencies in advocating an inclusive and diverse library environment, nurturing safe and accessible library spaces, and embracing innovative processes and technologies that enhance library operations.
This position serves in the Downtown Branch and reports to the Customer Service Team Lead at Slover Library. Primary responsibilities of this position include assisting the public with circulation processes, including registration and processing of new accounts, charging and discharging of library materials, running various library collection reports, and receives, sorts, catalogues, and distributes books, documents and other materials within the department. Shelves, and maintains a library's collection. May be assigned to other areas of the department.
Essential Functions
- Receives, sorts, processes and distributes books, documents and other materials for the department. Balance shipping lists against item number cards, logging books, documents and other materials into system when required. Labels and stamps documents when required.
- Processes materials by placing a security strip on each item, checks new books for processing errors; repairs damaged books and other materials.
- Provides customer service by directing patrons to special collections areas and referring patrons to librarians for detailed research; answers phones, makes copies, sorts and distributes mail, retrieves materials and historical files.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Required:- Six-months of experience in library or related customer service work.
Additional Information & Requirements
Work Hours:
- This position is 40 hours per week.
- The facility will be open Monday 10 a.m.-6 p.m., Tuesday-Thursday 9 a.m.-7 p.m. and Friday-Saturday 9 a.m.-5 p.m.
- Weekend and evening hours will be required.