Library Assistant

As a part-time Library Assistant for our Guadalupe Library, you will provide routine customer service, service routing, and clerical work for our library. Your role will be essential in guiding our customers to explore and use library services.

About Us

Do you want to champion the freedom to read and access information?

At the Maricopa County Library District, we are continuously working to support the changing need of our diverse and connected community for all of Maricopa County. Our mission is to provide access to technology, digital services, and information to improve the quality of life for our residents.

Choose a job with a purpose. Choose the Maricopa County Library District.

Proud to Offer

• Work with a greater purpose

• Opportunities for growth and development within Maricopa County

• Exceptional work-life balance

• Ability to gain experience in a library setting

• Learn more at  Work With Us | Maricopa County, AZ

We Require

• Two years of customer service experience

• High school diploma or GED

• Post-secondary education may substitute for the required experience on a year-for-year basis

We Also Value

• Experience with library-related automation systems, such as Polaris ILS

• Experience with information retrieval from library-related databases

• Experience working or volunteering in a public library

• Experience assisting customers with online account payments and account management

• Bilingual skills in Spanish and English

Job Contributions

• Issues, verifies, and renews library cards to customers

• Informs customers of their account status and answers basic reference questions and directional questions from customers

• Resolves customer concerns by phone, in person, or by e-mail/online. Refers customer concerns to the appropriate staff member or supervisor as necessary

• Initiates search for materials claimed “returned”

• Processes library materials for shelving and routing

• Performs opening or closing duties as assigned

• Assists with maintenance and display of the collection

• Assists customers with the use of a self-service payment kiosk

Working Conditions

• Library environment requiring evening and weekend availability

• Ability to cover shifts at nearby library branches

• Ability to lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feet