Scheduled Weekly Work Hours: 40
Live Oak Public Libraries Payroll Schedule (Frequency): Bi-Weekly
Work Location: Hinesville Library, 236 West Memorial Drive, Hinesville, GA 31313
FLSA Status: Non-Exempt (Hourly)
Library Assistant (40 hours per week)
Under general supervision of assigned supervisor, this position is responsible for delivering quality customer service that exceeds patron expectations; performing all duties associated with the circulation of library materials; providing general information, answering simple information queries; troubleshooting library equipment; developing and delivering library programs; may serve as Person in Charge.
Duties and Responsibilities
- Responsible for daily branch opening and closing procedures
- Provides circulation services
- Prepares, runs, and completes needed library reports
- Receives and processes all library materials
- Shelves library materials
- Maintains shelf appearance by straightening, shifting, and ensuring items are in correct order
- Maintains library materials by mending, shelf reading, and weeding on condition
- Markets Library materials through timely, relevant displays
- Provides assistance/troubleshooting with the use of public fax machines, computers, printers, and photocopiers
- Provides assistance with general information inquiries and requests
- Performs cash handling
- Provides assistance in the use of electronic resources
- Provides assistance in the use of basic computer programs (e.g., Microsoft Office, Google Suite, etc.)
- Prepares and presents programming
- May act as Person-In-Charge in the absence of senior staff, as assigned.
- Performs other duties as assigned.
Qualifications
- High School Diploma or GED
- Six (6) months of customer service experience
Knowledge, Skills and Abilities
- Commitment to exceeding customer expectations
- Familiarity with today's public libraries (services, materials, and programs)
- Strong organizational skills
- Ability to follow detailed instructions
- Familiarity of Integrated Library System (PINES preferred)
- Enthusiasm and Flexibility
- Collaboration and Teamwork
- Ability to learn basic library system practices and procedures; and, arrangement of materials using Dewey Decimal System.
This position description is not intended to be a complete list of all responsibilities, skills or working conditions associated with this position, and is subject to review and change at any time in accordance with the needs of Live Oak Public Libraries. Reasonable accommodations may be made to enable someone with a qualifying disability to perform the essential functions of the position.