Library Assistant

• Connect customers with library products, services, materials, and events.
• Answer and resolve questions about services and accounts, and provide information, directions, referrals, and routine reference and readers' advisory.
• Assist with service delivery of routine library functions on location and offsite, including assignment to locations or programs that focus on services to specific audiences. 
• Use automated library systems to fulfill requests from customers. 
• Check materials in/out, retrieve, sort and transfer materials to other libraries.
• Assess, collect, calculate, record, and reconcile fines and fees following standard library protocols and procedures.
• Serving on internal committees and groups.
• Collect and prepare reports and maintain records related to library activities.
• May assist with opening or closing tasks.
• Provide guidance and assist with training of other staff and volunteers.
• Established library practices and procedures. Assistance with building safety and security by reporting concerns, customer behavior, and being aware of surroundings.
• Perform basic troubleshooting and maintenance of equipment, Wi-Fi, and software.
• Perform from basic to complex online searching.
• Physical Requirements: lift up to 50 pounds occasionally and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects with or without accommodation. Balancing, stooping, kneeling, crouching, reaching, standing 2 hours or more, walking, pushing, pulling, lifting, manual dexterity, grasping and repetitive motions with or without accommodation. Work is performed indoors in an office environment, however, occasional offsite assignments or events outside library facilities in outdoor weather conditions may be required.
• Recommends or shares ideas by means of verbal communication.
• Visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, expansive reading, visual inspection involving small defects, small parts and/or operation of machines (including inspection), using measurement devices, and/or assembly of fabrication of parts at distances close to the eyes.
• Must work on weekends or evenings as required.
• Perform other duties as assigned.

• 5% Bilingual incentive for qualifying candidate.
• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Position schedule is Tuesday through Saturday. 
• The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay.

• Must pass the pre-employment background check and drug test (including marijuana), depending on area of assignment.
• Must have reliable transportation to be able to report to/from work sites, events, trainings, and meetings.
• High School Diploma/GED, and one year of customer service or related work experience, or equivalent combination of education or coursework, experience and/or training that would demonstrate possession of the knowledge, skills, and abilities as listed, and the ability to perform the essential job functions. 
• Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.

• Associate degree or higher preferred.
• Bilingual Spanish language or biliteracy skills desired.

• Experience working evenings and weekends;
• Experience working with diverse populations and age groups; 
• Knowledge of effective decision-making and flexibility to work in a fast-paced environment with competing demands;
• Experience performing detailed tasks with a high level of accuracy, including shelving library materials using alphabetical and Dewey Decimal Library systems;
• Knowledge of technology, including experience with Google and/or Microsoft word processing and spreadsheet software, integrated library systems, and other applications; 
• Experience assisting library users with computers and mobile devices, including troubleshooting basic issues on public computers; 
• Experience respecting, understanding, and valuing individual differences to support a diverse and inclusive, team-oriented workplace;
• Knowledge of modern office or library environments, practices, tools, techniques, principles, and technologies, including emerging technologies; 
• Knowledge of excellent communication practices.

The City of Salem organization has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City of Salem employs roughly 1,350 talented and dedicated staff members and works collaboratively with five labor unions.

This announcement is not an implied contract and may be modified or revoked without notice.