Job Summary:
You and your team create amazing experiences for our library patrons. You foster teamwork and work cooperatively with others to deliver excellent service, resolve problems, and make decisions that enhance organizational effectiveness.
Duties and Responsibilities:
Customer Experience and Communication
Creates a welcoming library environment and ensures positive, memorable experiences for all users.
Maintains open internal communication and strong working relationships with colleagues and supervisors on all relevant matters (building, staff, service, security).
Staff Support and Development
Participates in the training and supervision of new staff and volunteers.
Understands and performs duties of lower-level library classifications as needed.
Attends workshops, webinars, seminars, and conferences for professional development.
Programming and Outreach
Under the Library Director's guidance, supports, plans, promotes, and executes in-house or virtual programs and outreach for children, teens, and families.
Plans, organizes, and supervises children's story times to encourage reading and lifelong library use.
Provides library services to elementary schools and the community through initiatives like class visits and summer reading programs.
Conducts outreach to community organizations (schools, childcare facilities, businesses) to promote library services and collections.
User Assistance and Information Services
Provides prompt and courteous assistance to library users in person, at service desks, via phone, virtually, and through electronic options.
Offers reference and reader's advisory services.
Educates community members on library resources and technology and assists with basic computer and e-reader questions.
Explains and demonstrates how to use library catalogs, print and media collections, databases, and the internet.
Collection Management and Promotion
Keeps current with new library materials and promotes their use through book talks, displays, reading lists, posters, social media, and other tools.
Assists with the processing, maintenance, and arrangement of collections, including shelf-reading, shelving, weeding, and other tasks.
Operational Support and Compliance
Supports and upholds library policies and the Library Code of Conduct.
Supports the daily operations of the youth department and is cross-trained in other areas.
Education and Experience:
Knowledge, Skills and Abilities:
Work Environment:
Physical Demands:
Avenu Summary:
With the backing of four decades of public sector expertise and corporate capability, Avenu has successfully supported government services. Avenu was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Avenu is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Avenu offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Avenu offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.