JOB DESCRIPTION

Title: Design Librarian

Date: August 19, 2024

Department: Design

Location: Phoenix, AZ, 85014

Skills: High school diploma or equivalent, 2+ years in administrative work preferred, basic Word & Excel skills, ability to multi-task, friendly and professional demeanor, teamwork, customer service, communication skills, problem-solving skills

SCOPE OF RESPONSIBILITIES:

Provide Design and Sales Team Members and Customers with an exceptional experience for visualizing product selections and selecting finishes.

ESSENTIAL FUNCTIONS:

General:

• Pull materials for client meetings and look up availability of finishes.
• Pull together & label samples for large finish meetings.
• Pull materials for designers and sales on a day-to-day basis.
• Ensure samples are in stock and organized.
• Maintain the current fabrics/finishes for the MillerKnoll Sample Walls.
• Put back samples & finishes.
• Order/coordinate delivery of samples to clients and A&D partners.
• Share innovative materials and finishes with the design & sales team.
• Assist with miscellaneous design work.
• Any additional job duties assigned.

PROBLEM SOLVING:

Reduce human struggle and waste. Highlight, track and help solve problems. Use the following framework for problem solving:

• Document Current Condition
• Plan
• Do
• Check
• Act

FOCUS ON ACHIEVING CORPORATE OBJECTIVES:

Achieve Best Places to Work, Achieve 98% Customer Satisfaction, Achieve 4% Profitability, Increase MillerKnoll wallet share, Inspire the community with our purpose, Invest in the growth of our people, Prepare installation for success.

DEVELOPMENT OF SELF AND OTHERS:

Goodmans History, Goodmans Process, Technology, Product Applications, Product Specifications, Value Engineering, Communication and Presentation Skills, Design and Space Trends, Code Compliance, Workplace Health and Safety, Engagement in our Community, Mentorship, Sharing Knowledge.

VALUES:

Model and encourage behavior that is aligned with our values:

• People
• Connectedness
• Foresight
• Improvement
• Transparency

CULTURE:

Model and encourage behavior that promotes our culture:

• Make the customer’s day better
• Inspire the community with our purpose
• Be excellent, together
• Invest in the growth of our people
• Celebrate success
• Learn from mistakes and teach others

QUALIFICATIONS AND COMPETENCIES:

High school diploma or equivalent, 2+ years in administrative work preferred, basic Word & Excel skills, ability to multi-task, friendly and professional demeanor, teamwork, customer service, communication skills, problem-solving skills.

PHYSICAL REQUIREMENTS:

Regularly required to be in a stationary position for extended periods of time (sitting/standing), be able to successfully operate a keyboard, computer, phone, and other standard office equipment; and move about to complete collaborative tasks in office. Can communicate ideas and exchange accurate information with others. Observe and identify details for several hours a day at close range on and off a computer screen. Work with accuracy in an environment with moderate noise. Push/pull up to 10 lbs.