Adult Services Library Assistant (Part-Time)

Position Definition: This position requires a creative and technology savvy team player who works under the direct supervision of the department Supervisor, but may also report to department librarians as directed by the Supervisor, to perform a variety of duties at the adult reference desk and in the history room, in addition to a variety of non-public duties that affect the quality of services provided to the public.

Example of Duties:
 

• Ability to work at a busy reference desk to answer basic reference questions.
• Ability to successfully promote adult programs and conduct outreaches services.
• Assists with programming for adults.
• Assists with collection development and reader’s advisory using indexes, bibliographies and other sources.
• Assists the public in using the public computers to access the public catalog, Internet and databases.
• Provides general technical support, self-service resources (photocopiers, printers, computers, software applications, online registration and placing holds on items).
• Assists with simple maintenance and basic troubleshooting of: computers, printers, and photocopiers.
• Assists with Adult Services flyers, press releases, emails, calendars, newsletters, and website.
• Assist with community group tours, book clubs, and database, technology and 3D printer training classes.
• Attend reference training and other educational programs as they become available.
• Establishes priorities in performance of assigned duties and reports accomplished tasks to Supervisor.

Ability to acquire a working knowledge of professional library methods, reference resources and practices, regulations and procedures pertaining to library responsibilities; knowledge of books, authors and reader’s interests; skill in understanding and using computer applications; skill in applying library research methods and practices; ability to work independently with a minimum of supervision; ability to communicate effectively in written and oral expression; ability to deal with the public in a professional and courteous manner; knowledge of and experience with PCs, LANs and the Internet; maintains confidentiality of library users’ records; works in other areas of the library as necessary.

Two years post-secondary education is required. Applicant must be proficient in the Microsoft Office Package and interested in learning new technologies. Two years of work experience in a public library is a plus.

Hours: Up to 19.5 hrs/wk.
Dept.: Library
Beginning pay rate: $19/hr

The City of Norwalk is an Affirmative Action/Equal Opportunity Employeer