Department: Downtown Newark: Adult Services
Reports To: Adult Services Supervisor
Job Classification: Librarians; Full-Time Staff Member; 37.5 hours/week; Non-Exempt; Salary Range: $21.00-$36.75/hour; Fringe Benefit Eligible; OPERS Retirement
*Schedule: morning shifts and at least 2 evenings per week Monday-Thursday (currently until 7:15 p.m.), and every other Friday and every other Saturday. Shifts are approximately 7.5 hours.
Mission: To enrich lives and communities through universal access to knowledge, lifelong learning, literacy, and cultural experiences.
Job Summary: An Adult Services Librarian provides pro-active customer service, staffs the service desk, assists in collection development and in the planning and implementation of programs and services for adults at the Downtown Newark location. The Adult Services Librarian also demonstrates working knowledge of the principles and practices of public librarianship.
Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times.
Core Technology Competencies: All Licking County Library employees must have a demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to perform simple searches on the Library’s online catalog. In addition, all employees must be able to prepare basic documents using a word processing program and have the ability to comprehend and explain to others all Library services including those relating to e-media and e-media devices.
Essential Duties:
- Staffs Information Desk at the Downtown Newark location, and provides coverage at the Youth Services and Circulation desk during times of need.
- Provides information and reference services, readers’ advisory, and assistance with technology questions while modeling excellence in customer service.
- Instructs patrons, individually or in a classroom setting in the use of the PAC, website, and reference sources and databases and various software programs.
- Maintains a current working knowledge of books, authors, and trends in library services and programs.
- Anticipates trends that will impact libraries, literacy, publishing, and information technology.
- Performs all duties associated with collection development (weeding, shelving, replacement, etc.) and participates in the selection of print and digital content within assigned collection development areas.
- Develops and implements engaging and impactful programming for adults that align with the Library’s Strategic Plan and programming tiers.
- Coordinates, educates, and conducts classes and presentations for customers and staff on and off-site, in the local community, on library services (databases, grants, local history) and resources.
- Participates in library outreach with external organizations via special events and serves as official library representative for assigned local group, community partner, and/or regional committee.
- Collaborates with Marketing department staff to support the library’s social media presence and website content related to Adult Services.
- Prepares signage and departmental marketing materials according to Library guidelines and standards.
- Performs clerical duties common to a library environment such as issuing library cards, collecting of fines, answering telephone, renewing materials, scheduling meeting rooms, etc.
- Monitors behavior of library customers and ensuring the Library environment is pleasant, inviting, neat, orderly, and safe.
- Compiles information and statistics and prepares and submits reports to Adult Services Supervisor.
- Participates in Training new hires that are going through the Onboarding Program.
- Enforces Library policy and procedures while providing direction and problem solving.
- Addresses customer complaints and concerns as appropriate.
- All other duties as need or as assigned.
Additional Duties:
- May perform the duties of a subject area specialist (Local History Specialist, Grant Writing specialist, Government Documents specialist, Etc.)
- May attend library continuing education activities and/or represent Library at conferences and area events.
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