Substitute Library Assistant

HOURS & SALARY: Variable hours as-needed with a hiring range of $18.54 – $23.18 per hour depending on experience.

Working at Laramie County Library System means being part of an award-winning organization that sets the bar for library service both regionally and nationally. Named Library Journal’s 2008 Library of the Year, Laramie County Library System is driven by a clear mission: Ignite curiosity. Fuel imagination. Connect community. Serving nearly 385,000 visitors each year across a 103,000 sq. ft. central library, two branch libraries, and a bookmobile, the Library plays a vital role in fostering learning, creativity, and meaningful community connection throughout Laramie County.

JOB SUMMARY

The Substitute Library Assistant provides patron service on an as-needed basis across library branches, working a variable schedule that may include evenings, weekends, and short-notice shifts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide courteous, efficient customer service to patrons at public service desks and by phone. 

2. Support daily library operations by providing desk coverage, performing opening and closing duties, and assisting colleagues as needed. 

3. Apply library policies, procedures, and service standards consistently while maintaining patron confidentiality in compliance with Wyoming state law. 

4. Monitor patron behavior and respond appropriately in accordance with the Library Rules. 

5. Complete other duties as assigned.

MINIMUM REQUIREMENTS

· High School diploma or equivalent.

· Six months of relevant experience, or an equivalent combination of education and experience.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Working knowledge of standard computer software and library systems.

· Strong customer service and communication skills.

· Ability to work independently with attention to detail and good task prioritization.

· Accurate data entry and filing skills.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES

· Bilingual English/Spanish language skills. 

· Experience working with people from a variety of ethnic and cultural backgrounds. 

· Cash handling experience.

SELECTION PROCESS 

Interested applicants are encouraged to apply by completing an Application for Employment (available at https://lclsonline.org/work). This position is open until filled. The hiring committee will contact applicants who are selected for further testing or interviews. As a courtesy, we notify all applicants via email when a position is filled. 

WORK SCHEDULE 

Work schedule will vary and include weekend and evening hours. Anyone who works for the library must be willing to work anytime the library is open. Laramie County Library (Cheyenne) open hours are Monday – Thursday 9:00 a.m. to 8:00 p.m., Friday, Saturday and Sunday 10:00 a.m.to 5:00 p.m.

PHYSICAL EFFORT AND WORKING ENVIRONMENT

The essential duties and responsibilities of this job require the employee to move or manipulate moderately heavy equipment, boxes, carts, files, and stacks of material from one location to another.

QUESTIONS 

For questions about this position, contact Amy Lou Terrell, Supervisor at ATerrell@lclsonline.org or 307.773.5138. 

LCLS is an equal opportunity employer. We support and adhere to the tenets of the Americans with Disabilities Act. LCLS is an at-will employer. LCLS provides a drug-free workplace for its employees in accordance with the requirements of the US Drug-Free Workplace Act of 1988. Hiring is contingent on a post-offer criminal history background check. LCLS participates in E-Verify.