Senior Library Technician

Under general supervision, assists students, faculty, staff and the public in identifying and locating library material and resources, both physical and digital; performs a variety of technical and clerical duties in one or more functional areas of an assigned campus library including acquisitions, circulations, periodicals or cataloging; provides assistance to Librarians in selecting, purchasing and processing library materials, preparing instructional materials and other support services; and performs related duties as assigned.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Assists students, faculty, staff and the public in identifying and locating library materials within the District and through the interlibrary loan process as well as finding other related services available on campus; explains complex library policies and procedures to patrons.
• Performs library opening and closing procedures; turns lights and computers on and off, restocks supplies and locks and unlocks library entrances; ensures that money drawers are sufficiently prepared with change each day; secures cash drawers at closing; calculates and prepares deposit forms; makes periodic deposits following established procedures.
• Provides detailed and complex assistance to patrons at the circulation desk; circulates library materials; assists patrons in the use of computers, media equipment, photocopiers and other library equipment; accepts pay­ments for fees and fines, posts payments and lifts holds on student records; processes lost material resolutions; generates new and maintains existing library patron records; answers phones and email inquiries, directing reference and research questions to the appropriate Librarian.
• Assists with the acquisition process for the assigned campus library; processes requests for library materials in all formats including books, textbooks, CDs, DVDs and electronic books; performs pre-order research and verification of bibliographic data in electronic sources such as local online catalog; identifies appropriate vendors; places electronic orders through vendor software; communicates with vendors as needed; monitors pending orders and fund balances; reconciles packing slips with orders and reconciles invoice discrepancies.
• Organizes and makes accessible periodical print publications for the library collection; receives incoming periodicals; bar codes and enters items into acquisitions module, labels each copy and prepares for display; deletes old items or retains in retention files; recycles materials following established procedures.
• Performs copy cataloging processes for new materials by searching reference and electronic sources for cataloging and classification information; transfers or updates minimal or interim-level cataloging records.
• Processes new books, periodicals and other library materials for circulation and reserve collections; checks orders, covers, stamps and bar codes and labels books; repairs torn pages and loose hinges as needed; contacts suppliers regarding errors/omissions in shipments; processes other reserved materials including periodicals, DVDs, CDs, rocks, minerals, bones, models, calculators, computers and other items; advises faculty of the Reserve Collection process.
• Processes intra-District library and interlibrary loan requests following established procedures; processes interlibrary loan lending requests from other institutions; explains interlibrary loan proce­dures and policies to library users; processes and circulates borrowed materials; fills requests from other libraries, ensuring adherence to copyright compliance guidelines for all inter­library loan requests; processes fees; notifies reciprocal libraries of delinquencies; tracks and invoices lost materials.
• Processes multimedia items and prepares materials for circulation; assists with the circulation of electronic short-term reserved materials including calculators, iPads and laptops; ensures borrowers sign required contracts and are fully aware of the limited checkout time for these materials; cleans and charges items as they are returned.
• Maintains library of educational and motion picture films on DVD, video and other multimedia including streaming databases; processes new multimedia items and prepares them for circulation; shelfs and shifts collections as needed; maintains records of materials following established proce­dures.
• Responds to and troubleshoots user problems with copiers and printers and other library equipment; contacts appropriate technical support personnel; reports maintenance and building issues following established procedures; advises supervisor of major facility and equipment problems.
• Prepares requisitions for library materials and supplies; maintains various spreadsheets on items purchased and provides statistical information as needed; may assist with cash handling and deposit process.
• Assists Librarians in evaluating materials for purchase, preparing educational materials, minor biblio­graphic research and other functions as requested.
• Shelves, shelf-reads and shifts books and other materials within the library.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

• Produces newsletters, brochures, signs, handouts, graphs, displays and other documents as needed to promote or explain the use of library resources or services.
• Assists with scheduling and training student aides as required.
• Assists with updating the library website.
• Counts and records monies received as needed.
• Assists Librarians with displays and other special projects and provides clerical support services as needed; prepares reports; processes mail; posts material and maintains bulletin boards and display racks; explains and monitors posting policies and procedures to student organi­zations, other depart­ments and community members.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:

• Library operations practice and terminology.
• General types and uses of library materials and stand references.
• Procedures for the acquisition and circulation of library and media materials.
• Public desk etiquette and methods of providing information.
• Computerized cataloging, bibliographical and circulation system databases.
• Intra-library and interlibrary loan procedures.
• Provisions of copyright laws.
• Inventory methods and practices.
• Business mathematics and cash-handling procedures.
• Laws, rules and regulations relating to library records retention.
• Operation and uses of library equipment, systems and support tools, including standard reference tools and materials.
• Basic methods and techniques for troubleshooting and resolving computer hardware and software problems.

• Interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations.
• Provide quality customer service.
• Work effectively with constant interruptions.
• Provide technical library services relating to the circulation, distribution and recovery of library materials.
• Operate computerized cataloging bibliographical and circulation systems databases.
• Prepare and maintain statistical records.
• Repair library materials with minor damage.
• Respond to requests and inquiries from students, faculty and staff.
• Explain and apply library rules, regulations and policies.
• Identify and resolve user problems related to library equipment performance and operations.
• Conduct research and prepare reports as required by Librarians.
• Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Operate a computer and use standard business software.
• Establish and maintain effective working relationships with all those encountered in the course of work.