Overview
FLSA Non-Exempt: This part time position at 0.46 FTE is in the County Library System at our Onalaska location. . Employees are responsible to Supervisors and Library Director for performing a variety of tasks related to the handling of Library materials, use of various computer software programs, organization of records, handling of money, assisting and working directly with the public, including both children and adults. Work requires flexibility, accuracy, and excellent public relations skills.
Mondays 8:45 am-12:00 pm
Tuesdays 8:30 am-1:00 pm
Wednesdays 4:00 pm-8:15 pm
Thursdays 8:45 am-12:30 pm
Every other Saturday 8:45 am-2:15 pm
Essential Leadership Functions
Act with Integrity and Build Trust
Demonstrate mutual respect, humility, and honesty in all interactions
Speak up appropriately, even when expressing unpopular viewpoints
Actively listen and remain open-minded to diverse perspectives
Drive for Results
Set clear goals and objectives to motivate self and others to achieve outcomes
Seek new opportunities to improve processes and drive sustainable results
Hold self and others accountable through consistent evaluation and monitoring
Develop Talent and Effective Teams
Foster a collaborative environment that encourages knowledge sharing and growth
Provide mentorship and support to help self and others reach full potential
Recognize and leverage diverse strengths within self and team
Lead with Vision and Strategy
Understand and communicate a compelling vision that aligns with organizational goals
Develop and execute comprehensive strategies to achieve long-term objectives
Connect daily work to the bigger picture, inspiring self and others to contribute meaningfully
Lead with Paradoxical, Critical, and Agile Thinking
Navigate complex situations by considering multiple perspectives
Adapt quickly to changes and uncertainties in the work environment
Make critical decisions using analytical skills, experience, and input from others
Build and Maintain Effective Relationships
Communicate and collaborate effectively with stakeholders across the organization
Influence others through coaching, consulting, and team-minded thinking
Develop and sustain partnerships that create positive outcomes for all stakeholders
Cultivate Community Engagement and Provide Excellent Service
Understand and address the needs and concerns of the community
Incorporate community perspectives into decision-making processes
Drive initiatives that create positive impacts beyond the organization
Demonstrate Emotional Intelligence
Show self-awareness and manage emotions effectively in challenging situations
Seek and respond constructively to feedback, even in the face of setbacks
Balance empathy with accountability when leading self and working with others
Essential Job Functions
Waits on library customers. Recommends materials for customer use. Helps customers locate or utilize library items. Uses library software to perform steps related to checking materials in and out, reserving materials, inter-library loan services, delivery check-in, serials processing, and revenue collection. Returns library materials to shelves or racks as needed. Handles records related to lost materials, damaged materials and fines. Collects money and makes change. May assist with monitoring collection accounts. Cleans and mends items when needed. Assists customers in the use of computerized public catalog and other resources including Microsoft Office. Assists customers with printing, scanning and faxing.
Utilizes Internet reference sources and may assist customers in same.
Promotes library services and programming through direct communication with customers and with marketing materials including social media. Creates documents including display signs, marketing materials, newspaper articles and other publicity pieces using Microsoft Office products.
Maintains reference statistics and track use utilizing Excel.
Handles specialized clerical assignments as the department's needs require. Participates in committee work as assigned.
If assigned to the Youth Services Area: Will work at the public service desk, distribute materials to library locations, assist with statistics, inventory control, orders supplies, assist with publicity layout using MS Office products (Publisher, Word, Excel), creates props and other program materials, sets up displays, sets up and takes down program room furniture and related items.
Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
This is a public service position, and employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors, and public officials.
Physical demands: Moves forty pound boxes. Some time is spent standing and reaching in order to assist customers, to maintain library collections and computer equipment, prepare displays and perform other duties. Moves around the library, uses hearing, near vision and fingering to use computers, cash registers, calculators, and copiers. Handles papers, library materials, and supplies. Prepares boxes of materials for delivery or unpacks them. Uses telephone for communication with clients, other library staff, vendors, etc. Communicates with individuals and groups of adults and children in the library. Employee in this position may be the only staff person in the library for certain shifts or portions of shifts. Tasks may involve exposure to blood/body fluids.
Related Job Functions
May be involved with preparation of materials, including stamping, attaching covers, etc.
If interested, may be involved in special library projects (parade entries, newsletter preparation, fund raising, public relations, etc.)
Library Clerks who are assigned to the Youth Services area or who function as substitutes will conduct children's story times, cover reference desks and other scheduled activities when necessary.
This job description is not intended to encompass every job duty or responsibility but is only illustrative. This position is required to perform other duties as may be assigned or required.
Knowledge, Skills and Abilities
General knowledge of the operation of a library system, including Dewey Decimal and other methods for organizing media.
Ability to use good customer service skills in working with the public. Ability to utilize computers, copiers, and other office equipment.
Ability to perform tasks related to computer functions, record keeping, and handling of cash with great accuracy.
Training, Experience and Other Requirements
High school graduation or equivalent. Post-high-school education is helpful. Enthusiastic Customer Service Skills are essential.
Strong organizational skills; accuracy in performing duties; and excellent communication and interpersonal skills. Must be available for evening and Saturday hours.
Must be bondable.
Skill in MS Office products (Publisher, Excel and Word).