Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Incumbent assists in a variety of technical and specialized clerical tasks to support library work such as acquiring, processing, distributing and disposing of library materials. Registers new customers, explains circulation and library use policies, reserves materials, checks items in and out, and clears rotating personnel. Answers general questions about library and base resources and redirects customers as appropriate. Assists customers in locating and utilizing library materials, using library technology, navigating online resources, and placing requests.
Shelves returned and new materials following current guidelines. Provides physical processing for new library materials, including limited copy-cataloging under the supervision of a senior staff member. Answers general questions about library and base resources and redirects customers as appropriate. Responsible for opening and closing routines of the facility. Empties the external book return. Takes requests for reserves and interlibrary loans, and periodically checks to see that requests are filled.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
EVALUATIONS:
A minimum of one year of experience in responsible library support services or comparable services. Must have the ability to operate basic library equipment such as photocopier, digital scanner, computers, and audiovisual equipment. Must be able to communicate effectively both verbally and in writing. This is a white-collar position where occasional lifting up to 20 lbs may be required.
Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age. A five (5) year re-investigation will be conducted for this suitability clearance.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
• Stability of Federal Civilian Service
• People with passion for doing work that matters
• Quality of Work Life Balance
• Competitive Pay
• Comprehensive Benefit Packages
• Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.