• Staffs the library circulation desk: answers phone, responds to customer queries, and charges/discharges materials.
• Answers ready reference questions and assists users with the public access catalog and other finding aids.
• Shelf library materials using the National Library of Medicine (NLM) Classification system.
• Use bibliography databases to access catalog records in response to patron requests.
• Perform database cleans up of records and files.
• Use library operating policies and procedures to answer questions on borrowing and access privileges.
• Facilitates Inter-library Loan and document deliver using library databases, loan procedures, and library programs.

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security investigation or access for the duration of employment. A background investigation and credit check are required.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the incumbent to have Tuberculosis testing.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes processing a variety of library materials utilizing an automated library system; applying knowledge of library policies and procedures to answer a variety of patron questions; retrieving catalog records from databases; and assisting patrons on use of automated equipment, public access catalogs and other finding aids. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.