Library Technician

Under general supervision, performs computer/technical support and troubleshooting, advice, consultation, cataloging and evaluation; performs related work as assigned.

(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics.  This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
 

• Provides excellent customer service to all member library staff members and patrons
• Trains library staff at member libraries in related software and hardware as well as library-related skills including but not limited to book repair and book processing
• Assists in the maintenance & updates of the NCLD webpage
• Assist the Library District Director in administration of the Library District's integrated library system (ILS), and works with Libraries & patrons with ILS troubleshooting and website services
• Processes & catalogs library materials for use, adding records to the ILS and prepares the items for use
• With the Library District Director, gathers statistics on the use of the ILS, web pages, and online resources
• Manages & processes interlibrary loan requests from and for NCLD libraries using OCLC WorldShare
• Assists in requesting quotes from vendors, filling out forms, & tracking reimbursements from the Federal government, as needed
• Provides software and hardware training for NCLD libraries
• Manages & maintains NCLD rotating collections, repairing items when practicable
• General clerical and office duties
• Other duties as assigned

• Ability to work with minimal supervision and a self-starter
• Ability to present to all age groups birth to seniors
• Knowledge of multiple teaching methods
• Knowledge of applications, capabilities and operation principles of personal computer software and hardware.
• Knowledge of Microsoft Office Programs including PowerPoint 
• Knowledge of web page development and online databases.
• Skill in effectively communicating verbally and in writing.
• Skill in establishing and maintaining effective working relationships with employees, other agencies and the public.

Associate degree in Education or Library Science; OR equivalent combination of education, training and experience.