Library Manager (Community Learning)

**The City of Suffolk invites you to be part of the team**

Under minimal supervision, serves as the Community Learning Manager. As the Community Learning Manager, responsible for administering the programs, classes, events, and other learning opportunities of all library locations, including offsite programming in partnership with the Community Engagement Department, for customers of all ages and abilities. Responsible for planning, organizing, monitoring, and directing library programming and ensuring that all are in alignment with the library's strategic goals and are implemented effectively. Responsible for supervising, training, and evaluating subordinate staff, establishing standards for services and programs, preparing the budget, researching and formulating long range goals, developing policies, and planning and evaluating library learning opportunities and goals in and out of library locations. Reports to the Assistant Director of Libraries. 

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 

• Develops and executes strategies and programs to develop and maintain a positive image and relationship between library representatives and citizens of the City of Suffolk; explains library policies and procedures to individual patrons, visiting groups and other staff.
• Develops and coordinates programs, classes, events, and other learning opportunities to provide service to the community as a reflection of current community needs and library goals.
• Develops and coordinates special projects to provide service to community and enhance awareness of library services among the general public.
• Works in cooperation with City officials to plan the progressive development of the library.
• Develops and revises library policies; presents to Assistant Director and Director for approval and distribution.
• Represents the library at meetings to ensure unified action with user groups and regional efforts; represents Director in departmental and City department head or City Council meetings, as necessary.
• Maintains membership in professional organizations; attends seminars and conferences to continue professional development for self, staff and library system; reads professional journals related to library functions.
• Provides input related to recruitment and selection of staff; trains staff in new procedures and in normal operations.
• Provides reference services through hard copy and internet.
• Conducts community analysis and use data collected for collection development, programming, and policy making.
• Provides classes, events, and programs to staff, members of the community, and other organizations.
• Oversees, manages, and coordinates day-to-day operations of a library branch; maintains responsibility for branch library functions, staff and resources as assigned; organizes and coordinates activities of library staff; conducts staff conferences and meetings; provides guidance to professional and supervisory personnel in the development of new programs and activities; supervises and conducts personnel administration duties, including hiring, training, evaluating, scheduling, monitoring timesheets and granting leave time; responds to personnel problems and enforces disciplinary actions.
• Oversees maintenance of buildings, grounds, equipment and vehicles as assigned; troubleshoots software and hardware problems as assigned.
• Performs library service development by assessing Division service delivery for quality and value, developing programs and services that meet the needs of the public and are aligned with best practices set forth by ALA and state educational standards, and working with granting agencies to obtain funding for projects.
• Supervises and evaluates Community Learning Division operations, areas within each location, programs, and services by making site visits and meeting with staff. 
• Supervises subordinate personnel, including training, scheduling, assigning and evaluating work.
• Participates in library-wide planning and decision making as a member of the Library Executive Team.
• Formulates, prepares, and presents the annual Division budget.
• Coordinates programs and services by working with agencies and organizations outside the library to develop programs of mutual interest, working with City departments, and ensuring that Division services are reaching the community.  Serve on relevant boards and commissions to represent the library and provide educational professional development to diverse audiences.
• Acts as a mentor to staff by assisting with their professional development and morale, and providing assistance as needed.
• Trains, schedules, and evaluates library volunteers as assigned.
• Reviews and recommends technological solutions.
• Select materials for purchase 
• Repairs or discards damaged/obsolete materials.
• Communicates with supervisor, employees, volunteers, other departments, other libraries, vendors, service providers, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Maintains close and positive relationship with the City’s Department of Information Technology.
• Performs related work as required.

Master's Degree in an ALA accredited program in Library Science or possession of Librarian’s Professional Certificate from the Commonwealth of Virginia State Library Board and 5 years professional level experience in a library setting, including 2-3 years of administrative/supervisory responsibilities; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.  Requires a valid driver’s license.

• Knowledge of the theories, concepts, principles, and practices of modern library management.  
• Knowledge of principles and practices of library science.  
• Knowledge of library techniques, systems, working tools and procedures. 
• Knowledge of library routine and procedures. Has considerable knowledge of specialized area assigned of marketing, graphic design, educational processes, publishing industry, management techniques, and philosophies
• Knowledge of books, magazines, and related materials available to the public. 
• Knowledge of OPAC, the library's filing system and various types of informational materials in the library. 
• Knowledge of bookkeeping and/or accounting/clerical practices and procedures. 
• Ability to use standard office machines and a variety of popular audio visual and computer equipment. 
• Ability to maintain clerical records. 
• Ability to follow established procedures and perform work requiring some detail. 
• Ability to instruct patrons in the use of various office machines, computer programs and library reference materials. 
• Ability to deal tactfully and courteously with library patrons and the general public. 
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to effectively express ideas orally and in writing. Is able to exercise tact and courtesy in frequent contact with City employees, City officials, professionals, and the general public.  
• Ability to establish and maintain effective working relationships as necessitated by work assignments.
• Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
• Ability of speaking and/or signaling people to convey or exchange information.  Includes receiving assignments and/or directions from supervisors.
• Ability to read a variety of informational and legal documents, City and state codes, law books, etc.  Requires the ability to prepare correspondence, memorandum, opinions, contracts, notices, petitions, etc.  Must be able to speak with poise, voice control and confidence, and to articulate information to others.
• Ability to plan work and develop procedures; to learn and/or evaluate complex information in order to make judgments and decisions.
• Ability to record and deliver information, to explain procedures, to follow oral and written instructions.   Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal and municipal terminology.  
• Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages.
• Ability to inspect items for proper length, width and shape.
• Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with (persons acting under stress) (emergency situations).