Library Manager 3

The State Library of Louisiana inspires and supports literacy and lifelong learning for all Louisianans through access to information, strengthening communities, supporting exceptional library services, and preserving Louisiana’s heritage.

The State Library of Louisiana, its Board of Commissioners and staff value:

• Equal access to information for all citizens,
• The literary and cultural heritage of Louisiana,
• Intellectual freedom, and
• Reading

A master's degree in library science from a college or university accredited by the American Library Association followed by four years of experience in library services.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Ongoing review of all internal policies and procedures regarding the Interlibrary Loan (ILL).
• Acts as primary liaison with resource sharing vendor.
• Oversight of the library’s use of the OCLC ILL function which requires adherence to strict rules and protocols. Responsible for reviewing all new technology and functionality and making decision if/how to implement OCLC system enhancements.
• Oversight of and management of statewide delivery system. Responds to requests for new service, changes in delivery routes, complaints about service, lost materials, etc.
• Works with ILL Advisory Committee throughout state. Oversees statewide ILL policies and procedures. Develops and disseminates ILL procedures manual. Oversees centralization of ILL functions at the State Library. Maintains awareness of professional issues and development regarding ILL, physical and document delivery.
• Assists libraries with regular transmission of database updates to resource sharing vendor for statewide database.
• Oversight of the Circulation modules of the integrated library system (ILS). Makes decisions about system usage, configuration, and enhancements needed. Works with ILS technical support desk to resolve circulation-related problems.
• Works with Reference and Technical Services manages to maintain complete and accurate inventory records.
• Interprets library policy and resolves patron disputes.
• Assures confidentiality of patron records.
• Oversees the generation of invoices for lost or damaged materials, deposits collected funds, and produces fiscal reports.
• Oversees the shelving function and stack management.
• Oversees the operation of the mailroom, shipping functions, and agency vehicles.
• Provides direction and guidance to Access Services staff regarding projects/activities.
• Establish performance standards for each employee and reviews employee progress quarterly.
• Works with other State Library administrators, managers, and staff of 68 public libraries to resolve problems.
• Proactively seeks new ways to improve service to users, streamline workflow, and negotiate effective use of resources; keeps of OSL staff apprised of technology changes and innovative ideas.
• Assures postage machine has enough postage.
• Other duties as needed.

Position-Specific Details:

• Appointment Type: This position will be filled as an internal promotion; you must be a current permanent employee of the Department of Culture, Recreation, & Tourism, serving in a Classified position, in order to qualify.
• Work Schedule: This is a full-time position that reports in-office. This position may be required to work evenings, weekends, holidays, and/or overtime.

No Civil Service test score is required in order to be considered for this vacancy. 

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes. 
Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy contact:

Pacee Wallace

Department of Culture, Recreation, & Tourism

1051 N. 3^rdStreet 

Baton Rouge, LA 70802

Phone: 225-342-8202

pwallace@crt.la.gov