Library Branch Manager

Step into a rewarding leadership opportunity as the Library Branch Manager overseeing the East Flagstaff Community Library. In this position, you can make a lasting impact in a thriving community branch serving more than 10,000 patrons each month. The City seeks an experienced, passionate library professional to lead a team of more than 12 staff while directing daily operations of this high-traffic branch. The Branch Manager exercises full supervisory authority over Branch staff, manages program-level budgets, advances strategic initiatives, and contributes as a key member of the Library’s Leadership Team. This position blends hands-on public service with leadership—driving innovative programming, shaping collections, supporting outreach, and ensuring a safe, welcoming environment for all. If you’re a motivated leader committed to connecting people with the resources they need, we encourage you to apply.
First review of applications will be being reviewed on Friday March 13th and then reviewed on a weekly basis with interviews starting as soon as possible.
By applying to this position, you are opening yourself to the opportunity to work in a critical division program and make a significant impact on the community we serve.  

POSITION RESPONSIBILITIES

• Provides excellent customer service to both internal and external customers.
• Responsible for a large community branch library including supervising and scheduling employees, handling incidents, scheduling tours and programs, and providing general guidance.
• Trains staff to provide excellent customer service.
• Serves as a member of the Library’s Leadership Team and advocates for library services.
• Assists patrons and staff with questions, computer issues, and research.
• Works as a professional librarian to provide direct public service and supervises building and staff.
• Assists patrons by providing reference, reader’s advisory services, and community referrals.
• Performs community outreach and promotes core library values.
• Communicates library policies and procedures to the public and staff.
• Prepares budget requests and monitors expenditures to stay within allocated funds.
• Ensures safe conditions for staff, public, and building operation. Takes appropriate action in building and systems emergencies.
• Work with Admin staff to prepare bid specifications for supplies and contracted maintenance that includes all building and grounds services (to include, but not limited to, H.V.A.C., fire alarms, and other Life Safety systems, telephone, and security systems).
• Coordinates with Volunteer and Training Librarian to utilize volunteers.
• Schedules meeting room and monitors use.
• Handles emergencies and difficult situations.
• Maintains and distributes community information.
• Takes the lead role on more complex issues.
• Selects and deselects materials (assesses library’s needs and orders appropriate materials).
• Assesses needs and develops a programming plan.
• Performs outreach, carries out planning, develops programming, maintains statistics, manages programs, and assigns programming work.
• Ensures adequate computer access (analyzes and assesses needs for quantity and functioning of PCs).
• Oversees, coordinates, and develops printed materials and social media.
• Prepares book displays and public service announcements.
• Writes grants, maintains statistics, and post reports.
• Prepares and submits monthly statistics and other reports as directed by the library director or deputy.
• Purchases some materials (including programming materials) and office supplies.
• Checks materials in and out, issues library cards, sells merchandise, accepts payments, and empties book drops and may courier items and empty book drops.
• Ensures safety and welfare of library users as well as building safety and maintenance.
• May assume responsibility for library operations in the absence of the Deputy Library Director – City Services.
• May handle library accounts and budgeting in relation to the library’s collection.
• Enters invoices in City Financial software.
• Other duties as assigned.

MINIMUM REQUIREMENTS

·Master’s Degree in Library and Information Science.

·Four years of experience working in a public library.

·Three years of supervisory experience.

·Three years of computer experience.

·Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

DESIRED EXPERIENCE AND TRAINING

·Knowledge about the local community and its resources.

·Knowledge of principles, procedures, best practices, trends, and developments related to library services.

·Knowledge of and experience with collection development/maintenance.

OTHER REQUIREMENTS

·Must possess, or obtain upon employment, a valid Arizona driver’s license.

·Regular attendance is an essential function of this job to ensure continuity.

·Evening and weekend work as necessary.

CURRENT COMPENSATION AND BENEFITS: 

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.  

 Our total compensation package includes best-in-class benefits and an annual salary of $66,289.60 - $99,424.00, based on the candidate's qualifications and experience. Plus:  

• Arizona State Retirement System with 100% Match  

• Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%   

• 457 Deferred Compensation Options  

• Up to 4% Annual Pay for Performance Increase  

• Group Insurance including Health, Dental and Vision coverage  

• Flexible & Health Savings Accounts  

• 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty  

• Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance  

• First-Time Homebuyer Assistance  

• Qualified Public Student Loan Forgiveness Employer  

• Tuition Assistance  

• Employee Clinic, Telehealth, Wellness Program & Incentives  

• Tobacco Cessation Program  

• Employer Assistance Program  

• Recognition including Workiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards 

• Employee Discounts: Mountain Line Bus Eco Pass, Aquaplex, and Recreation Centers 

Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.