Library Branch Manager- Buenaventura Lakes Location

Library Systems & Services is excited to announce an opening for a full-time Branch Manager at the Buenaventura Lakes Branch Library in Kissimmee, Florida. The Branch Manager oversees the branch’s daily operations, ensuring excellent customer service, fostering a collaborative and supportive work environment, establishing and supporting community connections, and promoting the Osceola Library System’s mission and priorities. This position reports to the Library Director. 

Position Responsibilities and Expectations

• Hire, schedule, monitor the performance of, train, and evaluate Library Associates.
• Create a welcoming environment for staff to feel invested, empowered, and engaged. 
• Be flexible, versatile, supportive, and/or tolerant in a changing work environment. 
• Evaluate and provide feedback on library services, resources, and collections for efficiency and effectiveness.
• Develop new and unique ways to improve library operations and create new opportunities for patrons to enjoy library services. 
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem responsively and thoroughly. 
• Problem-solve and monitor situations to determine their importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization.
• Set branch priorities, monitor progress toward goals, track details, data, information, and activities, and report accordingly.
• Create and maintain excellent internal and external relationships with staff, peers, community groups, and organizations collaborating with the library.
• Work closely with other Managers and the Director to plan, implement, and promote the Library's strategic plan. 
• Know, understand, and administer the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and align with the values of the organization
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

An individual should possess the knowledge, skills, and abilities listed and meet the required amount of education, training, and/or work experience.

• MLIS preferred, BA/BS required.
• Two years of progressively responsible managerial/supervisory experience required, including hiring, training, and evaluating staff. 
• Experience in a role that requires frequent interaction with patrons or customers and responsibility for addressing and resolving complex issues, questions, and suggestions is required.
• Library experience is highly desired. 
• Bilingual English/Spanish preferred. 
• Experience analyzing and applying reports and data (usage, demographics, trends, etc.) preferred.
• Excellent technology skills, specifically in the use, guidance, and troubleshooting of technology. 
• Excellent communication skills, both written and verbal, with a variety of personalities and learning styles. 

Physical Requirements

• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork. 
• Occasionally lifting of items weighing up to twenty-five (25) pounds such as files, books, and other materials.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Tuition Assistance
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Full time, Exempt position
• $52,000/annually

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.