Library Associate Substitute

• Frontline customer service: answering reference questions, readers' advisory and technology questions,
• Circulation tasks: checking materials in and out, shelving, shelf-reading and updating patron accounts,
• Programming: preparing materials, facilitating activities, and clean-up, 
• Other duties as required and necessary to ensure the success of the organization.

• None.

Experience:

• One (I) year of progressively responsible public service, library or related field experience required. This is in addition to any years used to satisfy the education requirement.
• Experience providing customer service to diverse individuals and groups is preferred.
• Spanish language proficiency a plus.
• An equivalent combination of post-secondary education and experience may be substituted for the degree on a year for year basis.

• An Associate degree is required. 
• A Bachelor’s degree is preferred.

• Must have reliable transportation. 
• Must be able to provide documentation that proves eligibility to work in the United States without sponsorship.

Knowledge, Skills, and Abilities: 

• Ability to consistently promote, work, and act in a manner in support of the Library’s and Town’s vision, mission and values. 
• Excellent oral and written communication skills. 
• Knowledge of standard library operating procedures, methods and philosophies. 
• Background knowledge of literature, media and library services. 
• Ability to work with and relate to all ages, identities and backgrounds. 
• Strong customer service skills.
• Ability and experience in providing programs and public presentations to groups of varying ages.
• Knowledge of various reading levels and materials for all ages. 
• Working knowledge of the library's computer system, digital resources and maker technology.
• Ability to use computer software, such as Canva and Adobe, to prepare materials for marketing and promotion. 
• Ability to establish effective working relationships with library and town coworkers. 
• Ability to perform job duties during relaxed or stressed activity levels within the library. 
• Ability to work independently, multi-task, meet deadlines and to constructively problem solve. 
• Welcomes diverse populations, including but not limited to cultural, racial, economic, and ethnic diversity. 

• Incumbent will work in a dynamic public library environment with extensive public contact including explaining displayed information and directing customers to shelf locations and answering questions.  
• This requires a flexible schedule which requires regular evening and weekend (Saturday) hours.
• Work is generally performed in an indoor library environment.   
• Subject to interruptions, working with all ages and sudden stressful demands.

• Must be able to access and visually scan the library computer and staff screens.
• Must be able to position or move materials on varying height shelves for extended periods of time.
• Must be able to move library carts weighing in excess of 50 pounds across a carpeted floor.
• Must be able to kneel, sit on floor and get up from floor for an extended period.
• Must be able to manipulate visual materials during story times. 
• Ability to stand, sit, walk, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Moderate physical activity required by moving and positioning objects up to 50 pounds occasionally and/or up to 20 pounds frequently.