Library Associate - Intermittent
Town of DuxburyJOB TITLE: Library Associate - Intermittent
DEPARTMENT: Duxbury Free Library
REPORTS TO: Library Director and Library Division Heads
CONTRACT: Personnel Policies
STATUS: FLSA Non-exempt, non-benefit eligible
RATE: Grade 1, Pay begins at $22.66 - $30.59 per hour, based on qualifications
WORK SCHEDULE: Variable hours as needed
- Nature of Work: The purpose of this position is to provide paraprofessional support to library staff through the performance of varied duties and tasks. Performs professional level duties requiring a thorough knowledge of library procedures, library organization, and department operations. Must exercise judgment and initiative to perform duties; must be able to work independently and as part of a team.
- Supervision Received: Works under the direct supervision of the library division head and under the general supervision of the library director. The employee carries out the regular work in accordance with standard practices and previous training. Work is generally reviewed only for technical accuracy, appropriateness of actions or decisions, and conformance with policy or other requirements.
3. Supervision Given: No supervision given.
- Confidentiality: Employee has access to confidential information of the department. Confidentiality must be maintained with regard to this information in accordance with Departmental Policy and the Public Records Act.
- Accountability: Consequences or errors, missed deadlines or poor judgment may include adverse public relations, monetary loss and delay or loss of library services.
- Judgment: The work requires examining, analyzing and evaluating facts and circumstances and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices, and precedents. Employee is expected to weigh efficiency and relative priorities in performing work assignments.
- Complexity: The work consists of the practical application of assignments in gathering, analyzing and evaluating facts or data; or determining the methods to accomplish the work.
- Nature and Purpose of Public Contact: Employee interacts with co-workers, and the public to explain department procedures or guidelines. Excellent customer service skills are required involving courtesy, tact, and diplomacy in resolving complaints or concerns with patrons of the library.
- Recommended Minimum Qualifications
Minimum Education and Experience: Bachelor’s Degree preferred, related education and experience considered.
- Knowledge, Abilities and Skill
Knowledge: General knowledge of public library services.
Abilities: Ability to communicate effectively, both orally and in writing. Ability to deal with the general public and staff members in a pleasant and tactful manner. Ability to learn and undertake new procedures.
Skill: Excellent computer keyboarding and mouse skills. Excellent inter-personal skills.
- Occupational Risk: Minimal occupational risks are associated with the position. Any special safety precautions established by the department must be followed.
- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.
Physical Demands: Work requires moderate intermittent physical strength and effort daily, such as bending, lifting, pushing, pulling or carrying the object(s) and stacking them or placing them on shelves. Position routinely requires lifting of objects up to thirty (30) pounds.
- Motor Skills: Duties involve assignments requiring application of hand and eye coordination with finger dexterity and motor coordination. Examples include the operation of a personal computer.
- Visual Demands: Visual demands require the employee to constantly read documents for general understanding and analytical purposes and with a need to distinguish colors.
- Essential Functions: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.
- Uses both the staff and public online library systems to provide circulation, bibliographic, and/or patron advisory services.
- Information must be presented appropriately and communicated factually.
- Works under direct supervision of the appropriate department head to provide library services; duties are designated by the department head.
Duties may include but are not limited to:
Circulation Department
- Working at the circulation desk and circulating materials using the automated system.
- Communicating library policies and procedures to patrons.
- Answering telephone calls, managing relevant ones, and referring others to appropriate staff.
- Registering patrons, collecting fines and fees.
- Providing directional and general readers advisory information to patrons.
- Assisting in physical collection care such as re-shelving, arranging, and weeding as directed.
- Performs related duties or special projects as required or directed.
Children’s Department
- Working at the children’s services desk.
- Communicating library policies and procedures to patrons.
- Answering telephone calls, managing relevant ones, and referring others to appropriate staff.
- Registering patrons.
- Providing reference and reader advisory information to patrons.
- Assisting in collection care as directed.