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LIBRARY ASSISTANT (Promotional)

City of Monterey Park
Full-time
On-site
Monterey Park, California, United States
$4,322 - $5,395 USD monthly

OPEN ONLY TO CURRENT MONTEREY PARK EMPLOYEES
The current opening is in the Operational Support Services Division
The eligibility list established as a result of this recruitment may be used to fill vacancies in other divisions in the department for up to one (1) year.

APPLICATION FILING PERIOD
This recruitment is set to close on Monday, October 13, 2025.
In the event a sufficient number of qualified applications are received before the closing date, the recruitment may close prior to the closing date. Applicants are urged to submit their applications as soon as possible, as this recruitment may close at any time without notice.

The ideal candidate is:
  • Customer service oriented
  • A team player
  • An independent worker
  • Enthusiastic and personable
  • Flexible

The appointee may also be required to work a flexible schedule, which may include weekends and evenings. 

THE POSITION
Under general supervision, this paraprofessional classification performs a range of duties including circulating library materials; conducting programs and events for all ages; assisting patrons in the use of the library and finding library materials; processing and repairing library materials; assisting with basic reference services; assisting patrons with computers and technology in the library; and assessing learners, inputting data and helping tutors and learners in the LAMP Literacy Program; performs related duties as required.

DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Provides exceptional customer service to those utilizing the services of the Library; answers questions from the public in person and over the telephone; explains library policies and procedures to patrons; resolves routine patron problems; checks out/in library materials; sensitizes/desensitizes library materials and checks returned materials for damage; registers patrons, issues library cards and inputs/updates patron records into computer system; searches for lost or misplaced library materials; prints and mails notices; collects fees, makes change and balances the cash register; processes and contacts patrons for holds; contacts patrons regarding long overdue items; assists in sorting, arranging and shelving library materials and checking shelves to make sure materials are in order; may provide limited training to, and oversee the work of, Pages, special program workers or volunteers; assists patrons in finding library materials/information; recommends materials to be added to or deleted from collection; assists patrons in use of the catalog, the Internet and software; assists with programming and events for all ages; assists in the preparation of posters, flyers, social media posts, bibliographies and bookmarks; helps with class visits and outreach; creates displays; uses the copier and fulfills duplication requests; maintains statistical records and  keeps routine basic statistics, including counting attendance at programs; may report monthly and mid-year statistics;  supervises basic repair and processing of library materials; makes minor adjustments to library equipment - e.g. copiers, microfilm/microfiche machines and computers; orders supplies as needed; may make purchase suggestions for library materials in specialty areas to the Senior Librarians; performs copy cataloging and inputs cataloging information; search and processes interlibrary loan requests; works in the LAMP Literacy Program, registering learners, assessing literacy learners, matching learners and tutors, inputting and updating learners records in the database, signing learners up for the citizenship program, teaching learners how to use computers, making flyers and helping with literacy programs. The appointee will be required to work a flexible schedule which may include weekends and evenings as required.

QUALIFICATION GUIDELINES

EDUCATION AND EXPERIENCE 
Any combination of experience and education that has provided the required knowledge, skills and abilities is qualifying. A typical way to obtain the knowledge, skills and abilities would be:

  • Graduation from high school or equivalent;
  •  One year of clerical work, preferably including experience in library clerical work.
 
LICENSES AND CERTIFICATES
  •  A valid Class "C" California Driver's license is desirable.

KNOWELEDGE OF:
  • library procedures and practices; 
  • use of modern library system organization and its objectives, procedures, techniques, methods, equipment, terminology and services; 
  • practices and techniques used in library classification, interlibrary loan, literacy; 
  • reference source work; proper telephone etiquette; 
  • and basic arithmetic.
ABILITY TO:
  • perform variety of responsible library clerical work with accuracy and neatness; 
  • establish and maintain effective working relationships with patrons, staff, and supervisors; interact and communicate successfully with people from diverse backgrounds, both individually and in groups; 
  • independently carry out assignments, make decisions and use excellent judgment; 
  • organize own work, set priorities, meet deadlines, and follow-up on assignments with minimal direction; 
  • communicate clearly and concisely both orally and in writing; use a computer and other forms of technology; 
  • spell correctly and print legibly; 
  • type with accuracy; operate various equipment and computer keyboards using finger dexterity; 
  • oversee the work of volunteers and special program workers; 
  • operate standard office equipment and machines - e.g. copiers, laminating machines and computers; 
  • perform cashiering work with accuracy, make correct change.

SUPPLEMENTAL INFORMATION

PHYSICAL CHARACTERISTICS
Requires: stooping, kneeling or bending to pick up or move objects; reaching to pick up or move various objects over one's head; standing for long periods of time; operating various equipment such as computer keyboard using finger dexterity; reading books, written materials, and computer screens; lifting objects up to 25 pounds; pushing and moving with help, objects such as a book truck weighing up to 75 pounds.

Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) days prior to the examination date.