Library Assistant (Part Time) - Richlands Branch
Onslow CountyJob Description
Performs skilled administrative support work in the public service areas of the public library, and related work as apparent or assigned. Work is performed under the general direction of the Librarian.
Please Note: This posting is for a part-time position at the Richlands Branch of the Onslow County Public Library.
Some weekend and evening work is required.
Our core values—Resilience, Excellence, Accountability, Customer Service, and Honesty—are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position Responsibilities
- Provides patrons with customer service and assistance with library resources.
- Processes library materials and memberships for patrons; ensures materials are returned in good repair.
- Collects money; prepares cash report; reconciles cash drawer; issues receipts and overdue notices.
- Shelves library materials and straightens shelves; assists with maintaining library collections and repairing materials.
- Answers patron questions and resolves complaints.
- Compiles data, prepares reports, and maintains files.
- Processes interlibrary loans.
- Assists with oversight of volunteers.
- Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
- Performs related tasks as required.
Qualifications
Some knowledge of library operations; general knowledge of office terminology, procedures and equipment; ability to perform library tasks and to adhere to prescribed routines; ability to perform routine clerical tasks; ability to operate standard office and computer equipment; ability to operate standard office productivity software such as Microsoft Office, ability to operate various mobile devices such as e-readers, tablets, and smart phones; ability to understand and follow oral and written instructions; ability to establish and maintain effective working relationships with associates and customers.
Education, Experience, and Special Requirements
High school diploma or GED and moderate experience in customer service, or equivalent combination of education and experience. Previous library experience preferred.
Salary will be determined by candidate's qualifications, budget, market, and internal equity.