The Position
Are you interested in making a positive impact on your community by assisting the Ontario City Library to create and support lifelong reading, learning, and enjoyment? The Ontario City Library is seeking confident, professional, team-oriented individuals interested in gaining valuable experience working in a municipal library. The Library Assistant is responsible for assisting in reference services and supporting a variety of library programs in a particular section of the library. The Library Assistant classification is used throughout the Ontario City Library in a variety of assignments. The ideal candidate will possess strong communication, organizational, and time management skills, as well as excellent customer service skills and be willing to work a flexible schedule to accomplish the department's goals and objectives. The Library Assistant will be expected to exercise sound judgment and establish and maintain good relationships with other library units, city agencies, school districts, and community members. The successful candidate will embody the Department's mission and vision as well as the qualities of a "Five Tool Player" - Leader, Thinker, Communicator, Operator and Public Servant - and the principles of the City's Customer Service Philosophy – Empathy, Respect, and Problem Solving.
The Library Assistant is a paid, part-time/temporary position scheduled to work no more than 29 hours per week and is not eligible to participate in the City's health insurance or retirement plans.
The following procedures will apply:
- The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
- Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
The Community Life and Culture Agency
The City of Ontario's Community Life & Culture Agency endeavors to meet the Ontario City Council goal to "encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities." Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Housing Services, Library, Museum, Arts & Culture, and Recreation & Community Services Departments.
The Ontario City Library has been serving the public as a City department since 1894. The Ovitt Family Community Library and Lewis Family Branch contain over 315,000 items, including books, magazines, newspapers, DVDs, audio books, kits and a local history collection. A wide variety of technology is available for the public including internet, several software, eBooks, and state-of-the-art technology through Lightspeed makerspace that offers access to equipment such as 3D printers and a laser cutter. The library offers a wide variety of programs and services for all ages including early literacy, Veterans Resource Center, adult literacy tutoring, workforce development training, and the Robert E. Ellingwood Model Colony History Room.
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including, but not limited to: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City’s team is staffed with approximately 1,517 full-time equivalent diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City‘s vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario’s 2025 State of the City video by clicking on the link below as well as other links to learn more about the City.
Examples of Essential Functions
The essential functions typically performed by the Library Assistant (Part-Time) include the following:
- Plans, prepares, coordinates and presents a variety of library programs, tours, and outreach.
- Performs reference work in various sections of the library.
- Assists patrons in library makerspaces.
- Performs original cataloging and copy cataloging of library materials.
- Prepares and maintains a variety of reports; monitors funds for assigned programming and collection development.
- May oversee the work of subordinate employees and volunteers.
- Creates publicity materials including flyers, posters and brochures; formulates copy/text for service, program and event promotion.
- Formulates copy/text for promotional materials for the Library.
- Under supervision, recommends library materials for purchase.
- Performs other job-related duties and responsibilities as required.
Qualification Guidelines
Education
Associate's degree or equivalent education in a related field.
NOTE: Proof of successful completion of an Associate's degree or equivalent education must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative at, or before, time of the reference check process. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degree/Certifications. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification.
Experience
One year of library experience. Possession of a Master of Library and Information Science and six months of relevant customer service experience may substitute for required library experience.
Desirable
Bachelor's degree in a related field. Previous customer service experience.
Previous experience working with children, teens, and/or collection development.
Ability to speak Spanish and/or Mandarin.
License
Valid California Class 'C' driver's license and an acceptable driving record at time of hire and throughout employment.
Special Requirements
Ability and willingness to work a flexible schedule including evenings, weekends and holidays.
Supplemental Information
How to Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com, you will be prompted to create a new user account; otherwise, log in with your username and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
Application Process
Applicants are to submit required certification(s) or other required documentation as outlined in the Qualifications Guideline section of this bulletin. Please use the attachment function found on the City's online application to attach copies of the requested certification(s) or other documentation. Failure to attach required certifications may result in the rejection of your application. Please contact the Human Resources/Risk Management Agency if you have any questions regarding the application process.
Your application is the primary tool used to evaluate your job qualifications. It is important that your application show all the relevant education and experience you possess. Failure to complete these sections may result in the rejection of your application.
Supplemental Questions
To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices
Email is the primary way that the Human Resources/Risk Management Agency or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.