Library Assistant – John H. Dickerson Heritage Library

• Performs paraprofessional library work for public desk service or for cataloging, classifying, and indexing library materials.
• Assists with patron accounts, instructing and directing patrons to the use and location of specific materials, answering basic library questions or referring appropriately.  
• Uses the integrated library system, online databases, the Internet, electronic catalog and may assist with maintenance of library equipment, software, and/or hardware.
• Assists with training staff and/or volunteers in specialized areas under the direction of a Library Associate, Library Specialist or Librarian.
• Assists librarians in the operation of Children’s, Circulation, Computer/AV, Reference, or Technical Services sections.
• Provides front-line, telephone, and/or electronic service to citizens and visitors.
• Performs library functions such as registering new patrons, charging/discharging library items, resolving patron accounting matters, material retrieval, inventory control, collection of fines/fees, etc.
• Performs branch or system-wide processing functions or data entry for Reference, Children’s Services, Computer/AV, the Library Support Center, etc.
• Performs other library-related functions such as opening or closing an assigned section, shelving materials, shelf reading (keeping items in order on the shelves), searching for reserved or overdue materials, etc.
• Under the direction of a librarian, assists with the preparation and implementation of various adult, teen, or children’s programs.
• Assists with daily and/or weekly money deposits.
• Attends workshops or meetings as required.
• Performs related work as required.

Graduation from high school or possession of a GED and two (2) years of customer service experience or experience as a Library Assistant or equivalent position. 

A comparable amount of education and training may be substituted for the minimum experience. 

Must possess a valid driver's license at time of hire. 

Must obtain a valid Florida driver's license within 30 days of hire and maintain 

thereafter. 

• Knowledge of library techniques including shelving, sorting, alphabetization, and the Dewey Decimal system. 

• Knowledge of computer applications as applied to library services. 

• Knowledge of money counting procedures.   

• Ability to count/tabulate coins and bills to determine cash totals and make change. 

• Knowledge of data needed on checks and ability to read names, account numbers, amounts and related information on checks. 

• Ability to provide excellent customer service skills. 

• Knowledge of library procedures and practices. 

• Knowledge of reader interest, books, and authors, and of the theory and objectives of a public library system. 

• Ability to establish and maintain effective relationships with library staff, volunteers, and the public. 

• Ability to maintain accurate records relating to collections, accounting for library materials, etc. 

• Ability to communicate concisely, both orally and in writing. 

• Ability to teach library techniques and procedures. 

• Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.