Library Assistant In Carbondale- Part-Time

Our Carbondale Branch Library is seeking two passionate and service-oriented professionals to join our talented team as part-time Library Assistants, contributing to our community and fostering a positive work environment in our newly remodeled and updated library! Positions are available at 24 hours per week and at 20 hours per week.

Our Library Assistants deliver excellent service to the public in all the major areas of public libraries - providing reliable and courteous service while at the information desk, helping patrons find just the right item, assisting with all kinds of technology, connecting people with community resources, designing eye-catching displays, and more! If this sounds like interesting work to you, and you're available to work weekends, keep reading!

What We Offer:

• Part-time position: 1 position at (24 hours/week) and 1 position at (20 hours/week)
• Pay range: $20.31 to $24.69/hour (Pay placement depending on library-specific experience)
• Benefits include: 457B retirement plan + employer match up to 3%, employee assistance program, wellness reimbursement, professional development, tuition reimbursement, and generous paid time off.
• Spanish stipend available after 60 days of employment and a successful Spanish panel interview.

Who We Are

GCPLD is a great place to work. Whether you're a paid employee or volunteer, we seek individuals who share our commitment to providing professional, outstanding customer service to all of our patrons in each of our six branches. Equally important is building a positive, empowering, and challenging work environment for all of our staff.

Mission: To connect our communities to a world of possibilities.

Vision: To be a trusted and valued resource to everyone in our communities.

Core Values: Community, Inclusivity, Trustworthiness, Accountability, and Service

Who You Are

• A high-caliber individual who can empathize with others, participate in a team atmosphere, and enjoy learning and developing new skills.
• Able to establish, maintain, and foster positive relationships with coworkers and others.
• Can work effectively with a diverse clientele including patrons of all ages, abilities, backgrounds, and cultures.
• Creative and able to focus on details.
• Effectively manages time, meets deadlines, and is reliable.
• Can work a variable schedule - weekends are required and some evenings.
• Can maintain a personal commitment to providing exceptional public service.

Examples of Core Role Responsibilities

• Assists patrons with circulation needs; answers telephone inquiries regarding library services and programs; directs patrons to requested locations within the library; checks library materials in and out; assists with renewal of books and materials; issues library cards; processes payments; prepares overdue item reports; answers reference questions; assists patrons with locating books and materials; provides reference interviews and Reader Advisory services. Processes library holds and library transfers; searches and pulls materials to fulfill hold lists.
• Provides technology assistance for patrons logging into public computers and utilizing related equipment including printers, scanners, copiers, and fax machines; assists patrons with other online devices and programs.
• Participates in constructing library displays; helps design, maintain, and change library displays; ensures display materials are stocked and refilled as needed; updates bulletin boards and signage.
• Shelves new books and materials; sorts returned items and places them on proper bookshelves; transports carts to transfer items onto sorting shelves. Assess damaged items for withdrawal from collection.
• Other duties as assigned, please review our Library Assistant job description for more information.

Library Core Competencies:

• Customer Service: Consistently treats all staff, patrons, visitors, and vendors with respect and courtesy. Demonstrates understanding that other staff members are patrons too, and delivers the same level of customer service as expected for library patrons.
• Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts work priorities to meet changing needs.
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, and practices self-development.
• Teamwork: Consistently takes the initiative to offer to help other staff members with their work in a positive manner. Respectfully receives help from others. Listens to others and values opinions. Welcomes newcomers and promotes an inclusive atmosphere free from gossip and disrespect. Seeks to participate in events, programs, committees, or other teams that benefit the entire District.
• Communication Skills: Possesses good verbal and written communication skills. Articulates thoughts clearly and effectively. Demonstrates active listening.
• Integrity: Compliance with rules, regulations, and policies. Stays on task and completes assigned work even when there is no direct supervision.

Job Specific Core Competencies - Library Assistant:

• Attention to Detail: Is thorough and accurate in all assignments. Diligently attends to details and maintains a high degree of quality in one's work.
• Collaborative: Shares knowledge freely and helps develop others as they can. Contributes to an environment that encourages growth and exploration.
• Compassionate: Demonstrates care, understanding, and forgiveness with staff, patrons, and vendors.
• Technology literacy: Demonstrates a high level of proficiency in library databases, frequently used software and programs; ability to learn new technology; ability to assist with and teach others a wide variety of technology; ability to assist patrons with all technology services offered at the branch.

Education & Experience

• High school diploma or equivalent (Required)
• One (1) year of clerical or customer service experience, including technology proficiency (Microsoft Suite, Apple products, web browsers)
• Associate's degree or higher (Preferred, but not mandatory)
• Bilingual Spanish/English skills (Preferred, but not required)

Please read the full job description for more information and apply online!

Criminal background checks are conducted before the hiring of all GCPLD staff. Criminal background checks are also conducted before accepting all adult volunteers.