About Our Job

The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.

Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public. 

• Welcoming:  We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.

• Curiosity: We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.

• Connection: We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.

• Equity: We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.

• Stewardship: We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.

If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.

Unrivaled Benefits

The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but is not limited to:  

• Four (4) Medical Plans, Dental, Vision Insurance  

• Pension Plan for Life (employee contributes 8.45%, employer matches at 17.95%) and 457 (b) Retirement Plan  

• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays

• CARE Bank, Family Leave Benefits  

• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program

• Learning and Development Opportunities; Courses and Career Development Resources  

• EcoPass (unlimited free RTD bus/train rides) 

• For more information please visit our website.

About Our Branch

The Athmar Park Branch Library serves a highly diverse community that speaks Spanish and Vietnamese, in addition to English in southwest Denver. As a full-service library, we are dedicated to upholding our core values through our services and interactions. Our close-knit team supports and encourages one another, fostering a warm and inclusive environment for library visitors of all ages and backgrounds. We collaborate with community partners to connect people with valuable resources and are conveniently located within walking distance of several schools. As a result, our library is a popular destination for young patrons after school and during the summer. 

Nestled in the heart of West Denver’s vibrant Barnum neighborhood, the Ross-Phyllis Bigpond Branch Library is more than just a building; it is a newly reimagined sanctuary of culture and connection. Recently renamed to honor the legacy of Yuchi social worker and community advocate Phyllis J. Bigpond, this branch is stepping into a bold new era following a top-to-bottom architectural transformation. As we prepare to open our doors in 2026, you’ll find a workspace that blends mid-century character with cutting-edge design, including a brand-new public basement level and state-of-the-art spaces. We serve a beautifully diverse, multi-generational community that views the library as its "collective living room," making this the ideal home for a candidate who is passionate about social equity, indigenous representation, and providing world-class service in a neighborhood with a deep, soulful history. 

About Our Position

DPL is hiring three Full-Time (40 hr) Library Assistant II for the Athmar Branch and Ross-Phyllis Bigpond Branch.  You will be spending most of your time at customer-facing service points, welcoming a diverse population with respect and dignity, and creating a safe library space where all are free to explore and connect. You’ll make positive experiences for library customers by checking out and returning books, registering customers for library cards, ordering books and other library materials from other agencies, and responding to customer questions about using library resources. You will assist customers with both library and personal technology.  You’ll use library technology and other tools to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You’ll assist with shelving and collection maintenance.

 You’ll grow as you support the library's goal of being a learning organization by participating in approved learning opportunities, and support through action of the Library's mission, vision and values and goals. 

What You Would Bring

Our ideal candidate has:

• Ability to thrive in an active work environment with constant public contact. Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion, and a sense of humor when working with customers and colleagues of all ages and backgrounds.

• The ideal candidate will be able to meet customers where they are with a compassionate and trauma informed lens in particular customers experiencing homelessness, substance misuse, and mental health issues.

• Ability to work closely with a team to complete daily, weekly and monthly tasks.

• Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software, plus a willingness to learn new technology, as needed.

• Skill in communicating and presenting information to customers with varying levels of experience and knowledge using principles of Trauma Informed Care.

• Skill in cash and credit card handling and making simple mathematical calculations.

• Ability to adapt to the ebb and flow of materials intake and stay focused on repetitive tasks in a busy and physically-demanding environment.

• Ability to prioritize and creatively solve problems with attention to detail.

• Ability to pass a background check after the offer to hire has been made.

• A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.

Minimum Qualifications:

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.

• One (1) year of clerical experience.

Substitutions:

• Additional appropriate education may be substituted for the minimum experience requirement.

Preferred Qualifications:

• Proficiency in Spanish and Vietnamese language

Don't let a "checklist" hold you back! Research shows that women and other underrepresented and historically marginalized groups often self-select out if they don't meet every qualification. If you're reading this and feel a true passion for making an impact, we wholeheartedly encourage you to apply, as an equal combination of education and experience will be considered for all applicants. Your excitement for this work matters just as much as your resume.

Work Environment & Location

The Denver Public Library's branches are the arms to the community—each a unique reflection of the dynamic, diverse communities we serve. At DPL, we pride ourselves on showing up and providing support whenever there is a need. While you may be hired for a specific location, please know that we are hiring with the expectation that at any time, you may be required to work at any one of our branches based on operational needs. This allows our staff to experience the full breadth of Denver's communities and ensures we consistently deliver the highest level of service across our branches.

DPL employees may be redeployed to work in other locations or capacities to support core functions of the library system during branch closures or other emergencies. 

Application & Additional Info 

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. Qualified applicants are encouraged to apply immediately. Job postings will close at 12AM on the posted ending date. If interested in this opportunity, please apply as soon as possible.

Offer of employment contingent upon successful completion of criminal history and employment verification  

All Denver Public Library employees must apply through their internal profile.

Ready to learn more and see how you can contribute? Visit us at denverlibrary.org and connect with our community on Facebook, Twitter, Instagram, YouTube, and LinkedIn.

About Everything Else

Job Profile

LC1485 Administrative Support Assistant II

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Library Hiring Range

$20.06 - $25.08

Target Pay

Agency

Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

For information about right to work, click here for English or here for Spanish.