Library Assistant II

Under direct supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Assistant II provides routine and occasionally complex library services and information in public services and/or technical services settings. Assists patrons with the use of library resources, including various technology applications, electronic resources, computers, and office equipment; triages requests for materials, information, and other services, and refers complex questions to appropriate supervisor or other staff. Works independently when scheduled for evenings/weekends, depending on library site. May be responsible for a library facility, including opening/closing tasks, and emergency or security-related situations, with supervisory input.

High school diploma or equivalent. One year of work experience in a library, archives, museum or customer service environment.

Must be comfortable with computers and online applications. Familiarity with typical office equipment such as phones, scanners, copiers, and fax. Knowledge of library procedures through use of a library, archives or museum.  Experience working in a health care setting.