Library Assistant II

We’re always looking for dedicated, talented individuals to join the City of North Liberty team. Whether your skills are in public works, public safety, administration, parks and recreation, or another field, there’s a place here for people who want to make a difference.

About Our Organization

At the City of North Liberty, we are committed to employing individuals who reflect our community’s diverse backgrounds. Every role contributes to the success and future direction of our growing city. We value not only technical expertise but also the unique experiences and perspectives our employees bring. If you share our commitment to service, teamwork, and community, we encourage you to apply.

About Our Community

North Liberty is one of the fastest-growing communities in Iowa, located between Iowa City and Cedar Rapids. Known for its welcoming atmosphere, excellent schools, and vibrant neighborhoods, North Liberty offers residents and employees a high quality of life. With year-round recreational opportunities, community events, and convenient access to both small-town charm and big-city amenities, North Liberty is more than just a place to work, it’s a place to call home.

Under direction of the Public Services Librarian, the primary responsibilities of this position include front line tasks related to circulation of library materials and patron customer service, working at the information desk, assisting patrons with wayfinding and general reference questions, and shelving library materials accurately. The position provides consistent, courteous and sincere customer service to patrons and library staff at all times. This position is responsible for acting as site supervisor as the full-time staff on duty for evening shifts, including making decisions regarding patron accounts and incidents or contacting administration as needed. All library employees are expected to approach work with the public and for the library through a lens of empathy and equity; to apply compassion, empathy, inclusivity, and equity to all areas of their work; and to demonstrate cultural humility.     

• Assisting patrons with technology related questions including general technology printing, use of computer programs, database navigation, and access to electronic resources. Shelve library materials in the correct location.
• Understand and utilize library policies in relation to delivering public service.
• Interact with and assist patrons in a sincere and consistent manner.
• Providing story time coverage and assisting with children's programming as needed, including in the absence of full-time staff.
• Perform shelf-reading accurately.
• Work the circulation desk as assigned.
• Accurately enter patron information into the computer system.
• Assist patrons in the use of the library and finding materials.
• Assist IT Coordinator with general technology-related duties as assigned.
• Support programming staff with implementation of programs as needed.
• Process and repair library materials as needed.
• Catalog magazines and periodicals.
• Repair and clean damaged A/V material.
• Provide frontline support to the public for all areas related to library services.
• Other duties assigned.

Applicants must be 18 years of age or older and currently working toward or have completed a high school diploma or equivalent. Candidates must demonstrate the ability to learn and use current library technology; relate effectively to a diverse range of people; adapt to varying and sometimes challenging situations; and work a flexible schedule that may include evenings and weekends.

Must be available to work evenings and every other weekend as part of the regular work schedule.

Physical, Mental, & Environmental Requirements

Position requires light work with the ability to lift up to 20 pounds. Climbing, pulling, kneeling, stooping, fingering, crawling, crouching, feeling, standing, reaching, hearing, pushing, walking, balancing, lifting, grasping, talking, and repetitive motion is required on a regular basis. Visual and aural perception must be sufficient to operate a variety of office equipment and to communicate effectively with members of the public. Must be functionally literate in written and spoken English and be able to follow written and oral instructions. Position requires exposure to environmental conditions.

Equal Opportunity/Affirmative Action Statement

The City of North Liberty is an equal opportunity/affirmative action employer. We are committed to providing equal employment opportunities and comply with all applicable federal and state laws. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class.

The City of North Liberty participates in E-Verify to confirm the employment eligibility of all newly hired employees.
The City complies with the Immigration and Nationality Act and does not discriminate based on citizenship status or national origin.

Applicants with Disabilities

We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of North Liberty. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources Department by phone at (319) 626-5746 or by email at amiller@northlibertyiowa.org.

The City places a high premium on its image and, as such, expects all employees to consistently behave in a manner which reflects positively upon the City of North Liberty.

This job description is not the complete statement of every task and responsibility that is required of this position.  It contains the major duties performed by an individual and may require assistance with other tasks as necessary.