Performs paraprofessional library work under regular supervision. Assists patrons with various library inquiries, performs a wide range of circulation duties, and supports the planning and implementation of library programs and services.
•Assists patrons with various library inquiries; helps patrons find information and materials; provides reader’s advisory assistance.
•Registers patrons for library cards; checks materials in and out; monitors, inspects, and evaluates materials for wear, damage, or defects.
•Prepares materials for circulation.
•Assists library users with electronic devices, library databases and digital resources, general technology questions, and software, including Microsoft office products and Internet browsers.
•Collects monies for payments of library fees and accurately records transactions.
•Assists with collection maintenance to include sorting, shelving, and repairing materials.
•Prepares visually pleasing displays/signage highlighting library materials and programs.
•Assists with the planning and implementation of various library programs and outreach events.
•Provide internal and external customer service
•Provides technical support and guidance to library patrons
•Provides input on future use of technology and business process improvements
•Performing analytical type work
•Coordinating collections
•Responds to requests for review of collection items
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Supervisory Responsibilities:
Oversees work of subordinate personnel or volunteers as needed.
•General knowledge of basic library procedures, methods, and techniques.
•General knowledge of library circulation functions.
•General knowledge of office procedures and records maintenance techniques.
•Proficient in the use of computers and other electronic devices such as smartphones and tablets.
•Skill in the use of library equipment, materials, and resources.
•Ability to exercise initiative and independent judgment.
•Ability to establish and maintain effective working relationships with the City of Bartow staff, library staff members, volunteers, and others in the library field at the local, regional, and state levels.
•Ability to supervise employees and volunteers in a fair manner.
•Ability to follow verbal and written instructions.
•Ability to interact with library users courteously, professionally, and efficiently.
•Intermediate knowledge of work areas
•Technical program/project planning
•Presentation skills
•Compile and analyze data
•Customer client relations
Education and Experience:
High school diploma or equivalent; Associates preferred; 1 to 5 years of experience in library work, customer service, or other work dealing with the public; or an equivalent combination of relevant education and experience which provides the necessary intermediate knowledge, skills, and abilities and other competencies necessary for the position.
Licenses, Certifications, Special Requirements:
•Valid Florida Driver’s License required.
•Availability to work a flexible schedule, including evenings and weekend library hours.
Physical and Mental Demands:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as established in the Americans with Disabilities Act.
Essential Physical Skills:
•Prolonged periods of sitting, standing, walking, reaching, and stooping.
•Ability to exert up to twenty (20) pounds of force regularly.
Mental Demands:
•Required to use written and oral communication skills.
•Read and interpret data, information, and documents.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee works mostly inside with frequent public interaction.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Performs other related duties as assigned.
All City of Bartow employees are considered EOC essential in times of emergency. An e-role will be provided to each employee when an emergency is declared.
As a City of Bartow employee, you are a public servant of a local entity and are responsible to adhere to the Florida State Statute governing the Code of Ethics for Public Officers and Employees Florida State Statute Chapter 112. Additionally, all Bartow employees are subject to Chapter 119 of the Florida State Statutes which governs public records.