Library Assistant I - North Branch - PT

    GENERAL DESCRIPTION  Under the direct supervision of the Librarian II – Branch Manager – North Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out.  SUPERVISION EXERCISED  This position exercises no supervision.  IMPORTANT AND ESSENTIAL DUTIES  Shelves materials accurately and straightens the collection while also having a strong attention to detail.  Shelf-reads the collection while helping to create and maintain displays.  Straightens and maintains attractiveness in the public area for tables and seating.  Checks in and out library materials at the circulation desk as needed.  Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.  Follows routine procedures without direct supervision and reports problems to supervisor.  OTHER JOB RELATED DUTIES  Perform other job related duties and responsibilities as assigned.  KNOWLEDGE, SKILLS, AND ABILITIES  Knowledge of:  Purposes and use of libraries.  Library services and locations within the library.  Skill to:  Use a personal computer.  Operate circulation and public catalog automation system.  Interact tactfully and courteously with the public in a friendly and efficient manner.  Effectively organize and multi-task.  Ability to:  Complete work duties independently, without direct supervision.  Quickly learn and perform routine library functions and procedures accurately.  Operate circulation and public catalog automation system.  Communicate effectively orally with the general public, supervisors and co-workers.  Arrange circulation materials in numerical and alphabetical order.  Follow instructions and learn to use the computerized circulation system.  Establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.  Follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.  Perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.  EXPERIENCE AND TRAINING GUIDELINES:  For positions with more than one level, all listed requirements at the lower levels are required at the higher levels. Any combination equivalent to experience and training to provide the required knowledge, skills, and abilities may be qualifying.  Knowledge, skills, and abilities may be obtained through:  Experience:  Six months of experience in a customer service position is preferred.  Education/Training:  A high school diploma or GED is required.  License or Certificate:  None required.  Special Requirements:  Essential duties require the following physical skills and work environment:  With or without accommodation, ability to move a loaded cart weighing up to 150 pounds.  Must be able to work evenings and weekends and maintain regular, reliable attendance.  With or without accommodation, the “X” indicates the overall strength demand of the position during a typical workday:  ___ Sedentary – lifting of no more than 10 pounds  ___ Light – lifting no more than 20 pounds; carrying up to 10 pounds  _X_ Medium – lifting no more than 50 pounds; carrying up to 25 pounds  ___ Heavy – lifting no more than 100 pounds; carrying up to 50 pounds  ___ Very Heavy – team lifting over 100 pounds; carrying more than 50 pounds  Physical Demand Codes:  The following describes whether or not the position is expected to exert the physical demands listed during a typical workday as well as the overall frequency of the task:  Codes for how often:  N  = No  E = Extensive (100 – 70% of the time)  M = Moderate (60 – 30% of the time)  I = Infrequent (20 – 10% of the time)  A = Almost Never (<10% of the time)  Code / Task  _E_ Standing  _I_  Sitting  _E_ Walking  _E_ Lifting  _M   Carrying  _E_ Pushing/Pulling  _M   Overhead Work  _I_   Fine Dexterity  _E    Kneeling  _E_  Crouching  _M_ Crawling  _E    Bending  _E    Twisting  _I_   Climbing  _I_   Balancing  _E    Vision  _M_ Hearing  _M_ Talking  ___  Other:  ________________________