Library Assistant (G4 or G5)- Marketing/Outreach

Are you a creative and enthusiastic individual who thrives in community-focused environments? Are you passionate about making a difference in your community? Our public library system is seeking an enthusiastic and creative individual to join our team as a Marketing Assistant. 

In this role, you will be instrumental in shaping the narrative and public image of our cherished library system. You will engage with our community, fostering connections through exciting events and innovative campaigns. You'll harness your creativity to enhance our social media presence, ensuring our services remain accessible and vibrant. Whether updating our website, designing our newsletter, or creating new promotional materials, your contributions will be vital to our mission.

If you’re passionate about public service, creative marketing, and making a meaningful impact in your community, we’d love to hear from you! Join us in creating a lasting impact in Porter County. 

Location:

Valparaiso, with regular travel among the branches and to events throughout Porter County.

The library assistant (G4) must satisfy all the following responsibilities:

• Participate in and represent the library at community engagement events.
• Conduct programming under supervision, or conduct pre-planned programs.
• Assist with team member training.
• Resolve standard or escalated support requests or information services queries.
• Promote library services, while observing brand and style guidelines, through any appropriate and assigned channels, such as press releases, social media, or more advanced displays such as booth or float design, etc.

The library assistant (G5) must satisfy all the above and the following responsibilities:

• Plan and coordinate in-house or off-site library programs that are audience-appropriate and meet service goals.
• Liaise with vendors, partners, & third parties as directed or assigned by a supervisor.

Basic Responsibilities

• Greet patrons as they arrive and depart from the library.
• Assist patrons and answer general questions with professionalism.
• Assist in maintaining discipline and good order in the library.
• Assist with the physical security of the library and its equipment.
• Perform basic tasks in custodial maintenance of all facilities and grounds as necessary.
• Manage the inventory, stock, and organization of equipment and supplies.
• Carry out administrative duties such as filing, typing, copying, scanning, sorting, etc.
• Learn and use software & technology to effectively carry out job functions.
• Perform all other duties as assigned.

Basic Library Functions

• Perform collection maintenance such as shelving, shifting, shelf reading, and merchandising.
• Use the integrated library system (ILS) proficiently to perform all patron-facing and circulation functions.
• Assist patrons, answer information requests, and help locate materials.
• Assist patrons in using and accessing library technology services.
• Provide information services through reference, reader's advisory, or by resolving routine or simple tickets or support requests.
• Promote library services, while observing brand and style guidelines, through any appropriate and assigned channels, such as visual merchandising, displays, word-of-mouth promotion, graphics, etc.

Title: Library Assistant

Supervisor: Programming Coordinator

Hours: PT

OT Exempt: Non-Exempt

Grade: 1

PERF: None

Certification: LC5 may be required

Education: High school or equivalent

Experience: Customer service preferred

Physical Tasks & Work Environment

• Lift and move up to 20 lbs and push or pull at least 100 lbs on wheels.
• Engage in extensive bending, stooping, pulling, reaching, kneeling, and crouching.
• Stand on a stool to shelve books overhead.
• Communicate effectively.
• Operate technology equipment.
• Use hands and fingers to handle books, paper, and technology with manual dexterity.
• Engage in repetitive tasks.
• Tolerate exposure to dust, dirt, adhesives, toner, and chemicals.
• Complete work onsite at any of our branch locations as needed.
• Willing and able to work evenings and weekends

Qualifications

• High school diploma or equivalent required.
• Indiana Public Librarian Certification, or the ability to obtain it, is required only for staff members designated by the administration as professional library staff.
• Able to work with people of all ages.
• Demonstrate strong oral and written communication skills.
• Demonstrate strong attention to detail.
• Willing and able to learn computer skills, applications, and devices relevant to the position.